Business Development Officer(Payment Service sector, Retail Project)

PERSOL • Full Time • Causeway Bay, Hong Kong, HK • HK$ 21,000 - HK$ 24,000 / month • 1d ago

Our client is a payment service provider, is looking for a highly motivated new member with not less than 1 year of retail operation/ CS experience. You will independently manage on-site inspections, frontline training, operational oversight, and partner relationship management to drive significant payment transaction growth.

Key Responsibilities

Independently conduct comprehensive on-site inspections at shopping malls and merchant locations to ensure POSM (Point of Sale Materials) are displayed and maintained to the highest standards.
Establish and nurture strong, trust-based relationships with mall partners and merchant frontline staff to facilitate seamless campaign execution.
Design and deliver impactful training sessions merchant frontline staff, enhancing their understanding of campaign mechanics and boosting their ability to promote our payment methods effectively.
Monitor operational execution rigorously, using critical analysis to identify gaps or issues and proactively implement corrective actions.
Collect, analyze, and respond to partners and merchants’ feedback promptly, serving as a key liaison between merchants and internal teams to optimize campaign performance and partner satisfaction.
Collaborate cross-functionally with various internal teams to provide actionable insights and support continuous campaign improvements.
Prepare detailed reports on site visits, training effectiveness, operational status, and partner feedback for senior management review

Job Requirements

A minimum of 1 year of relevant customer support experience in retail, partnership management, business development, or marketing operations.
Flexibility to travel frequently to various mall and merchant locations as required.
Excellent communication and interpersonal skills, with proven ability to influence and engage frontline staff and merchant partners at all levels.
Experience in delivering training and presentations that motivate and educate diverse teams.
Proficient in reporting tools and Microsoft Office Suite (Excel, PowerPoint, Word).

Benefit:

1-year renewable contract

12-day annual leave, paid sick leave and medical

Attractive bonus

To apply for this position, please simply click on the “APPLY” button or send your full resume in Word format to [via CTgoodjobs Apply Now] indicating the job title.

If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOL Hong Kong Limited’s Privacy Policy.

PERSOL Hong Kong Limited: Employment Agency Licence No. 80860

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