Join us now as Human Resources Generalist in Hong Kong within the HR Operations team. In this role, you will serve as the primary point of contact for transactional HR services for managers and employees, providing practical and solution-oriented support when further guidance is needed after available self-service resources have been utilized. This role promotes a self-service-first approach while ensuring a responsive and user-friendly people experience through modern digital tools and platforms.
By ensuring high‑quality operational delivery, continuous improvement, and increased automation enabled by AI, the HR Generalist contributes directly to business success. The role supports the ongoing evolution of HR services by driving innovation, simplifying processes and delivering a seamless, consistent and digital user experience.
The role has direct responsibility for Hong Kong / Singapore and will additionally support other countries within the Asia Pacific region. Working closely with colleagues across HR Operations, HR Business Partners and regional stakeholders, the HR Generalist will ensure the consistent delivery of compliant, high-quality People Services while navigating different legal, regulatory and cultural environments.
Adaptable and pragmatic, the HR Generalist embraces new technologies and actively supports change initiatives. Effective collaboration with HR Operations, HR Business Partners, Product Houses and external partners is essential to deliver consistent, compliant people services across regions.
What You Do
People Service Delivery & Process Excellence
- Deliver accurate, efficient end-to-end HR processes focused on data quality, compliance, and service excellence.
- Contribute to continuous improvements that simplify processes, increase efficiency, and enhance service delivery.
- Prioritise tasks, escalate issues when needed, and drive them to resolution.
- Ensure operational excellence in RUN activities through strong knowledge of business needs, data flows, HR systems, and process links.
Employee & Manager Support
- Act as the daily contact for employees, managers, and external stakeholders on HR inquiries.
- Provide clear, consistent guidance on HR policies, processes, and standard employee matters to support an efficient user experience.
- Coordinate timely handover of complex or specialized cases to HR Business Partners or Product Houses.
- Manage employee lifecycle administration, including onboarding, offboarding, relocations, visas, and local HR reporting.
- Oversee benefits administration and vendor relationships with the HR Country Lead, ensuring quality service and compliance.
Compliance & Governance
- Ensure People Services processes are documented and comply with legal, regulatory, policy, internal control, and Work Instruction requirements.
- Regularly review and update process diagrams and work instructions with People Services Leads, including annual updates.
- Protect confidential employee information through strong data privacy, security, and governance standards.
- Stay current on employment legislation and global HR processes to provide accurate, compliant guidance.
- Support audits, reporting, and compliance activities with accurate information, documentation, and operational expertise.
Digital Enablement & Continuous Innovation
- Drive digital-first People Services delivery by leveraging modern technologies, automation, and user-friendly platforms to enhance efficiency and employee experience.
- Identify and implement opportunities to simplify, streamline, and digitize end-to-end HR processes, improving service quality and operational effectiveness.
- Actively contribute to People Services initiatives, championing change and promoting the adoption of new ways of working.
What You Bring
- Bachelor’s degree in HR, Business Administration, or related field, with 4+ years’ experience in an HR Generalist or similar role.
- Strong understanding of the end-to-end HR value chain, employment law, and compliance across multiple jurisdictions.
- Experience supporting multi-country HR operations across varied legal, regulatory, and stakeholder environments.
- Essential regional or international experience, supporting Hong Kong, Singapore, and other Asia Pacific countries.
- Strong digital skills, including SAP HCM, SuccessFactors, Microsoft 365/Copilot, ad hoc reporting, and interest in AI-driven solutions; ServiceNow a plus.
- Ability to adapt to and support change in a digitally enabled HR environment.
- Strong analytical and problem-solving skills, with the ability to turn HR data insights into action.
- Experience supporting HR digitalization, automation, process optimization, service enhancement, and redesign.
- Excellent communication, stakeholder management, collaboration, and change support skills.
- Continuous improvement mindset with commitment to learning, innovation, emerging technologies, and modern ways of working.
- Fluent in spoken and written English and Chinese.
- Asset Management experience and multi-location HR operations experience preferred.
- AI skills: Generative Ai, Data Analytics, Data Protection, Data governance, Human-AI Interaction
What We Offer
- Balanced work environment: A dynamic office culture that supports flexibility and collaboration
- Secure your future: Access to pension, retirement, and/or savings plans as applicable to the work location
- Shared success: Company share purchasing plan
- Support for what matters: Mental health and wellbeing programs
- Investments in your career: Career opportunities within the entire Allianz Group
- Investments in your skills: Comprehensive learning and development offerings, including certifications and professional qualifications
- … and so much more!
About Allianz Global Investors
Allianz Global Investors is a leading active asset manager, managing assets for individuals, families, and institutions worldwide. Our shared goal to shape a future of opportunity for our clients is foundational to our culture and our values. We look to attract, and actively nurture, individuals with the drive to achieve excellence at every stage of the investment experience.
We believe an inclusive culture is key to a flourishing workforce. Not only do we celebrate the broad range of experiences, backgrounds, and attributes that our workforce brings, but we support our people to live and work in a way that promotes their own wellbeing.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.
We are united by a shared commitment: to put our clients first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.
Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our clients and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
If you feel inspired to promote the active asset management experience, this is the place for you. Join our international, technology-enabled, and agile environment. Simply upload your CV in English to apply for this position. If you need support to navigate our websites or at any stage during your application, please send an email with your request to recruiting@allianzgi.com.
To Recruitment Agencies
Allianz Global Investors has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Global Investors does not accept unsolicited resumes from agency or search firm recruiters.
When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place.
Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz Global Investors.
Finally, please do not contact hiring managers directly.
Join us.
Let’s care for tomorrow.
How to Apply: Applying is quick and easy. Simply upload your CV, complete your personal details, confirm your consent for AI support in the “
Additional Information” section, and submit your application.
To support our recruiters, we use Fit Score—an AI‑powered tool that highlights how closely your profile aligns with the role. This helps us review applications more efficiently and focus on what matters most: your skills and experience.
Good to know: The Fit Score is a support tool only. At Allianz, technology never replaces human judgment. Every application is carefully reviewed by our recruiting teams, ensuring a fair, thoughtful, and personal hiring process.
102967 | Human Resources | Professional | n.a. | Allianz Global Investors | Full-Time | Permanent
