Reservations Sales Agent

Mandarin Oriental, Hong Kong • Full Time • Central And Western District, Hong Kong, HK • 21h ago

Mandarin Oriental, Hong Kong is looking for a Reservations Sales Agent to join our The Reservations team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

As Reservations Sales Agent, you will be responsible for the following duties

Handle hotel reservations inquiries through multiple platforms
Data input into the PMS system in the correct format as set in the PMS Operational Manual
Ensure communication with other departments is well maintained with information which pertains to them
Prepare various reservations related reports
Organise correspondence and group reservations
Upsell hotel services including but not limited to restaurant reservations, Spa and fitness offers that delights our guests.

As Reservations Sales Agent, we expect from you

University graduate
Related working experience in Reservations or Customer Services will be an advantage
Excellent communication skills and fluent in both written and spoken English, Chinese including Cantonese and Mandarin
Excellent organisational and computer skills
Other foreign language literacy is a plus.

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

We offer an attractive remuneration package, innovative benefits and career advancement opportunities within the Group. Please send your CV with a covering letter to [via CTgoodjobs Apply Now ] or send via WhatsApp 6011 0790Apply Now or apply online at www.mandarinoriental.com.

Similar Jobs

Sommelier (5-Day Work)

Zuma Restaurant and Bar Lounge • Full Time • Central And Western District, Hong Kong, HK • 13h ago

Hotel / Catering / Club Full Time

Global Career Opportunities Global Cross-Training Program Competitive Compensation Package What you will do: Assist all wine services in restaurant and/or lounge area Understand guests’ needs and deliver excellent servic...

13h ago

Apply

Guest Service Officer (Supervisory Level) - 禮賓主任 (督導級別)

Island South Property Management Limited 南盈物業管理有限公司 • Full Time • Central and Western District, Hong Kong, HK • 21h ago

Hotel / Catering / Club Full Time

酌情性花紅、每月$1000勤工津貼、生日假、免費膳食及穿梭巴士免供款公積金或強積金、團體醫療保險及住院保障計劃良好在職培訓及晉升階梯工作內容協助監察大廈的日常保安巡查、清潔監督及物業保養處理客戶查詢，跟進投訴及處理緊急事...

21h ago

Apply

Chef 廚師 (Pre-opening and opening 開業前準備和開業)

Hilton Garden Inn Hong Kong Mongkok • Full Time • Central And Western District, Hong Kong, HK • HK$ 29,000 - HK$ 30,000 / month • 21h ago

Hotel / Catering / Club Full Time

A New Hotel in Central 中環新酒店 Innovative Sichuan & Cantonese Cuisine 新派川粵菜職責: 處理廚房的日常運作，包括食物製作、食物品質控制和衛生管理精通川粵菜，並能執行和維持相關出品標準保持高標準的廚房清潔、環境衛生...

21h ago

Apply

Reservations Agent (5-Day Work)

Zuma Restaurant and Bar Lounge • Full Time • Central And Western District, Hong Kong, HK • 1d ago

Hotel / Catering / Club Full Time

Job Purpose To support the seamless running of the Reservations department by providing the highest standards of customer care always. Objectives & Goals To ensure all guests receive a positive and professional impre...

1d ago

Apply

Sous Chef 副主廚 (Pre-opening and opening 開業前準備和開業)

Hilton Garden Inn Hong Kong Mongkok • Full Time • Central And Western District, Hong Kong, HK • HK$ 29,000 - HK$ 30,000 / month • 1d ago

Hotel / Catering / Club Full Time

A New Hotel in Central 中環新酒店 Innovative Sichuan & Cantonese Cuisine 新派川粵菜 Job Description 職責: Work as a team leader to oversee the daily operation of the kitchen, including food production, food quality c...

1d ago

Apply

Junior Sommelier/Wine Runner(5-Day Work)

Zuma Restaurant and Bar Lounge • Full Time • Central And Western District, Hong Kong, HK • 1d ago

Hotel / Catering / Club Full Time

Job Description Assist all wine services in restaurant and/or lounge area Understand guests’ needs and deliver excellent service Assist in restaurant duties as assigned Looking for… WSET Level 1 or above Strong wine know...

1d ago

Apply

Housekeeping Supervisor (Pre-opening and opening)

Hilton Garden Inn Hong Kong Mongkok • Full Time • Central And Western District, Hong Kong, HK • 2d ago

Hotel / Catering / Club Full Time

We are Hilton! We are Hospitality! A New Hotel in Central Responsibilities Supervise daily duties of Room Attendants and cleaner, ensure guest rooms and hotel area are clean and in good condition according to the hotel s...

2d ago

Apply

Assistant Housekeeping Manager (Pre-opening and opening)

Hilton Garden Inn Hong Kong Mongkok • Full Time • Central And Western District, Hong Kong, HK • 2d ago

Hotel / Catering / Club Full Time

We are Hilton! We are Hospitality! A New Hotel in Central Responsibilities Supervise and conduct daily inspections of guestrooms, guest floor areas, public areas and back of the house areas to ensure in good condition ac...

2d ago

Apply

Guest Service Supervisor (Pre-opening and opening)

Hilton Garden Inn Hong Kong Mongkok • Full Time • Central And Western District, Hong Kong, HK • 2d ago

Hotel / Catering / Club Full Time

We are Hilton! We are Hospitality! A New Hotel in Central Responsibilities Be an ambassador of HGI Brighthearted Services to deliver full set front desk service to hotel guests; Acts as shift in-charge to monitor and pro...

2d ago

Apply

Pastry Commis / Demi Chef (2-3 day offs per week)

LPM Restaurant & Bar • Full Time • Central And Western District, Hong Kong, HK • 2d ago

Hotel / Catering / Club Full Time

2 - 3 day offs per week Medical Plan, Tips Meal on duty We are now recruiting for our Hong Kong team, if you are enthusiastic, self-motivated, professional, eager to explore and grow in the F&B industry, we strongly...

2d ago

Apply