COMPANY OVERVIEW
- We are a leading and fast-growing US multinational toy company with regional sourcing offices in Hong Kong, Shenzhen, Vietnam, and across the Asia-Pacific region.
- Partnering with some of the world’s most recognized toy brands, we specialize in the design, development, and manufacturing of both soft and hard toys through a strong network of OEM manufacturers and factory partners throughout the region.
- We are proud to be part of a world-renowned global holdings group that values innovation, integrity, and sustainable business growth.
- Our Vietnam office serves as a strategic hub for merchandising, sourcing, manufacturing operations, vendor management, and quality assurance across Asia, playing a vital role in supporting the company’s regional development and long-term global strategy.
ROLE SUMMARY
- You will take overall leadership of the merchandising and sourcing function in the Vietnam office, driving product line growth, vendor strategy, cost competitiveness, and on-time delivery for global customers.
- You will oversee daily merchandising and sourcing activities, manage key OEM/vendor relationships, ensure commercial and compliance standards are met, and foster strong collaboration between Vietnam, Hong Kong, China, and global teams.
- This high-impact role requires solid toys/consumer products merchandising experience, strong sourcing and negotiation skills, and proven capability in leading cross-functional teams to deliver profitable, high-quality and compliant product programs.
KEY RESPONSIBILITIES
- Merchandising & Product Management
- Lead the Vietnam merchandising team to manage product portfolios for key customers, from concept, costing and sampling through to mass production and shipment.
- Work closely with customers, sales and global merchandising teams to understand product requirements, price points, timelines and margin targets.
- Coordinate the development, quotation and follow-up of new items (both soft and hard toys), ensuring competitive pricing, feasible designs and realistic delivery schedules.
- Monitor market trends, competitor offerings and cost movements to provide recommendations on assortment, pricing and sourcing strategies.
- Sourcing & Vendor Management
- Develop and execute sourcing strategies for toys and related products in Vietnam and the region, aligning supplier base, capacity and capabilities with business needs.
- Identify, evaluate and onboard new OEM factories and vendors; lead commercial negotiations on price, payment terms, and other key conditions.
- Manage ongoing vendor performance in terms of cost, quality, delivery, compliance and responsiveness, driving continuous improvement and supplier development.
- Partner with quality, compliance and engineering teams to ensure vendors meet international toy safety, social compliance and technical requirements.
- Office Operations & Team Leadership
- Oversee day-to-day activities of the merchandising and sourcing teams in the Vietnam office, ensuring smooth coordination with quality, engineering, logistics and finance.
- Lead, mentor and develop a high-performing team, setting clear goals, KPIs and development plans to build a strong merchandising and sourcing organization.
- Establish and refine processes, tools and reporting to support transparent, efficient and well-controlled merchandising and sourcing operations.
- Conduct regular business reviews, risk assessments and pipeline reviews to identify issues in advance and drive corrective and preventive actions.
- Cross-Functional & Stakeholder Management
- Work closely with supply chain, logistics and production planning teams to secure capacity, manage lead times and support on-time shipment.
- Provide merchandising and sourcing insights during customer meetings, budgeting, line reviews and strategic planning discussions.
- Represent the Vietnam office in regional and global meetings, presenting updates on product pipelines, cost trends, vendor performance and sourcing initiatives.
- Act as a key liaison between Vietnam, Hong Kong, China and other regional offices, ensuring alignment, timely information flow and quick issue resolution.
IDEAL CANDIDATES
- Bachelor’s degree in Business, Supply Chain, Merchandising, Marketing, Engineering or a related field.
- 10+ years’ experience in toys or consumer products merchandising and sourcing, with solid exposure in sourcing/buying office or OEM/ODM environments.
- At least 5 years in a managerial or senior leadership role, leading merchandising and/or sourcing teams and managing major customer and vendor accounts.
- Strong track record in product line management, costing, vendor negotiation and delivering margin and cost-saving targets.
- Good understanding of manufacturing and sourcing frameworks, including quality systems (e.g. ISO 9001), production lead times, and social compliance requirements.
- Excellent communication, presentation and stakeholder management skills, able to work effectively with senior management, international customers, factory partners and internal teams.
- Good command of written and spoken English; Vietnamese speaking is a strong advantage. Cantonese and/or Mandarin will be a plus.
- Vietnam working experience or substantial exposure to the Vietnam manufacturing and vendor landscape is highly advantageous.
- Willingness to travel frequently within Vietnam to visit vendors and factories, and occasionally to Hong Kong and China for meetings and regional coordination.
TERMS & BENEFITS
- 5-day work week.
- 13 months’ salary plus performance bonus.
- Medical insurance coverage, including spouse and dependents.
- Work based in Vietnam office.
- Company-provided accommodation or housing allowance.
- Occasional business trips to Hong Kong and China for meetings and regional coordination.
- Quarterly trip to Hong Kong for home visits (for expatriate hire, if applicable).
- Strong career growth opportunities and regional advancement prospects within a global and expanding organization.
TO APPLY for this job or similar jobs :
For secure and confidential job application, please click the below link to get our email address.
http://jpc.hk/confidential_apply.htm
JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立，是一家總部設於香港的專業招聘公司，提供招聘及獵頭服務。
All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
本公司所收集的求職者個人資料僅作招聘用途。閣下的私隱將獲得嚴格保障，個人資料絕不會被披露、出租或出售予任何第三方。
