The Multi-Generational Friction Tax: Bridging the "Culture Gap" Between Gen Z and Experienced Leadership
By 2026, corporate boardrooms and open-plan offices across Hong Kong face a demographic shift never before seen in commercial history: four distinct generations—Baby Boomers, Gen X, Millennials, and Gen Z—working alongside one another under the same operational roof. Yet, instead of synthesizing these diverse viewpoints into a competitive advantage, many organizations suffer from a costly Mu