Assistant Operations Manager, APAC

Moleskine Asia Limited • Full Time • Tsim Sha Tsui, Hong Kong, HK • HK$ 32,000 - HK$ 38,000 / month • 1w ago

Role Overview

The Assistant Operations Manager, APAC coordinates the end-to-end supply chain network (vendor pick-up, warehousing, and transportation) across key Asian hubs. Reporting directly to the Senior Operations Manager, this role leads a small team to optimize regional inventory, manage budgets, ensure compliance, and deliver best-in-class customer service.

Key Job Responsibilities

· Supply Chain and Logistics

o Manage warehousing, transportation and budget productivity targets to achieve optimal routing and on-time -in-full (OTIF) delivery.

· Project Management Execution

o Lead end-to-end operations projects from scoping through implementation, managing cross-functional complexities and timelines, resource allocation , and risk mitigation.

· Inventory Control

o Monitor inventory targets by market and channel, enforce proper compliance procedures, and prioritize customer orders.

· Navigating Ambiguity

o Adapt operational processes fluidly to changing market conditions, solving complex, unstructured problems in high-pressure or ambiguous situations.

· Continuous Improvement

o Drive operational efficiencies and year-over-year productivity using continuous improvement methodologies (Lean, Six Sigma) and system enhancements (SAP, TMS).

· Strategy and Analysis

o Assist in developing regional operational strategies and prepare management dashboards tracking order fulfilment, inventory accuracy and logistics costs.

· Data Analysis and Reporting

o Perform detailed cost analysis across logistics and vendor networks, translating complex cost and service data into actionable, data-driven savings recommendations.

· Stakeholder Management

o Act as the primary liaison between Regional Sales, Global IT, Supply, and Global Operations to resolve issues and deliver cost-effective solutions.

o Committed to meeting expectations of customers on a timely basis.

· Contracts and Compliance

o Tender, assess and negotiate 3rd party supply chain contracts while ensuring robust trade compliance and audit controls.

· Team Leadership

o Manage, train, and mentor a small, diverse supply chain team stationed across Asian hubs, including Shanghai and Japan.

Preferred Skills & Experience

Education & Experience

Experience : Generally, 7 -10 years’ experience in Supply Chain, Logistics or other Business-related disciplines.
Leadership : High-performance leader of a regional team of 1-2 members for a minimum of 1-2 years would be preferred.
Education : Bachelor’s degree in business, supply chain, or related field.
Technical skills : Expertise in ERP systems (SAP, WMS) and advanced Microsoft Excel.
Detail-oriented and strong analytical skills with the ability to work in a fast-paced environment and prioritize tasks to meet specific deadlines.
Project Management : Proven track record of managing cross-functional projects; certifications (PMP, CAPM or Agile) are a plus.
Core competencies: Strong business acumen, emotional intelligence to navigate ambiguity, entrepreneurial mindset, ability to work independently under pressure, and proven capability to inspire multi-national teams.

Skills Required

· Able to handle massive data analysis.

· Fluency in both written and spoken English and Mandarin.

· Excellent communication, detailed mind and able to work independently.

· Proven leadership strength to connect and inspire teams

· Entrepreneurial spirit with a “can do” attitude.

· Strong business acumen, as well as problem solving skills.

· Advanced Analytics: strong capability in continuous improvement methodologies (lean, Six Sigma) to drive YOY operational efficiencies.

Microsoft Applications, experience in SAP is a must.
Multi-tasking and working under pressure is expected.

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