Associate, Capital Markets Operations Back Office Confirmations

Crédit Agricole CIB • Full Time • Hong Kong, HK • 7h ago

Operations & Country COOs (OPC) in Hong Kong is made up of four main teams:

Financing & Trade Operations (FTO) including Documentary & Guarantee Operations, Credit & Loan Operations
Transaction Banking Operations (TBO) covering client account operations
Capital Markets Operations (CMO) including Middle Office, Back Office and Transverse Operations functions
Asia & Middle-East Operations Projects (AOP) covering CMO, FTO, TBO and Transversal projects

Within CMO, the Back Offices (CMB) provides operational services to multiple CA-CIB sites including Europe, US, Gulf and Asia for all Capital Markets transaction including FX, MM, Derivatives, Structured trades and Fixed Income activities.

The activities of Confirmation team focusing on FXMM, Derivatives and Structured products confirmation under Asian booking.

Key Responsibilities

Responsible for the confirmation processing of capital markets transactions including FXMM, FXNDF, FX Options, IRS/CIRS, Swaption, Caps and Floors, Structured Products covering Singapore, Hong Kong, Shanghai, Tokyo and other satellites in HK processing hub to ensure the daily operational activities of capital markets products are performed smoothly and efficiently.
Ensure confirmations are issued in compliance with local regulations and the internal policy.
Review operation process and application systems and recommend on enhancements to ensure the effectiveness in transaction processing and settlement.
Identify and resolve workflow issues and problems.
Establish and update the procedures.
Engages in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided
Assist Head of Confirmation to carry out common projects / global initiatives
Handle daily reporting for internal control.
Assist in system enhancement and responsible for UAT testing
Assist team head to carry out common projects / global initiatives
Provide management with information on unusual booking and settlement matters.
Initiate client contact on trade confirmation or settlement matters and handle enquiry where necessary.
Maintain a high level of client service internally and externally and help actively manage the Client-provider relationship
Ensure risks and issues identified are resolved in an appropriate and timely manner.
Keep operational losses at the lowest level

Candidate criteria

University education in business administration, banking or finance-related discipline
Minimum 6 years of experience in a Capital Market Back-Office
Strong communication skills
Strong analytical, organizational and interpersonal skill
Strong decision making and problem solving skills
Good judgment, alertness and common sense
Hard-working, comfortable with multi-tasking and able to work under pressure
Perfectly at ease in a multi-cultural environment
Willing to work overtime, public holidays and flexible hours
Thorough knowledge of Back-office organization and processes on FX and MM activities
In-depth knowledge and experience in FXMM settlement
Strong hands-on knowledge in SWIFT, RTGS and related operations
Sound understanding of operational and settlement risk
Versatile with PC tools and applications, e.g. MS Office, VBA
Proficient in English and Mandarin – another language is a plus

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