一、职位定位
本岗位是集团香港办公室的本地运营核心，承担 “全盘HR运营 + 基础IT协调 + 本地合规执行” 的复合职能。我们需要的不仅是一位行政执行者，更是一位能独立支撑本地办公室运转的运营多面手。
您将作为总部HR、IT及财务部门在香港的落地抓手，同时对接本地供应商与物业，确保办公室在人力资源、系统支持、财务流程及合规层面高效、顺畅运转。
二、核心职责
- 作为香港办公室HR对接人，独立负责从入职到离职的全生命周期流程，包括但不限于：Offer发放跟进、入职准备（合同签署、人事系统账号开通、门禁/设备配置）、试用期管理、离职面谈及资产回收；
- 管理本地员工档案及HR系统数据更新，确保人事信息的准确性与合规性；
- 作为总部HR政策的本地执行者，解答员工关于假期、考勤、福利等日常HR政策咨询，并收集本地反馈推动流程优化。
- 作为总部IT团队在香港的协调窗口，负责本地办公室网络、软硬件系统及会议设备的日常维护与故障报修跟进；
- 协助总部IT完成系统升级、账号权限管理（Office 365、内部OA、业务系统等）及新员工IT Onboarding/Offboarding流程；
- 关注并引入常用AI工具及效率软件，赋能本地团队提升办公效率。
- 熟悉并跟进香港本地雇佣相关合规要求（如《雇佣条例》、强积金MPF、报税等），协助总部HR/财务完成本地法定申报及年度审计资料准备；
- 负责员工报销单据的初审，核对票据合规性及预算归属，对接集团财务部门确保报销流程闭环；
- 管理本地办公室核心供应商（物业、清洁、办公设备租赁等），定期评估服务质量，优化供应商体系以控制成本。
- 以系统化思维梳理香港办公室内部运营流程（如采购审批、资产管理、IT报修等），发现瓶颈并提出可落地的优化方案；
- 根据公司业务节奏，参与或主导区域性专项项目（如雇主品牌建设、本地文化活动策划、新系统上线推广等）。
三、任职要求
关键素质
- 全盘运营思维： 能从HR、IT、财务、合规多维度看待问题，不局限于单一模块；
- 动手与学习能力： 对IT软硬件及AI工具有基本操作能力，愿意快速上手新系统，能独立解决基础技术问题；
- 沟通与协调力： 中英文书面及口语表达清晰，能与内地总部、本地团队及海外同事高效协作；
- 责任心与合规意识： 对员工数据、财务信息及法律合规保持高度敏感与严谨；
- 自驱与抗压： 在独立负责多线任务时能主动规划优先级，适应阶段性项目冲刺节奏。
硬性要求
- 年龄/经验： 欢迎应届或毕业1-3年候选人；有HR、IT支持或运营类实习/项目经验者加分；
- 学历： 理工科、人力资源管理、信息技术或相关专业本科及以上优先；
- 语言： 普通话流利，粤语可沟通者为佳，具备基本英语读写能力（涉及英文系统及邮件）；
- 合法资格： 持有香港合法工作身份（永居/单程证/IANG/高才通等）。
四、我们提供
- 成长型平台： 独立负责香港办公室核心运营，积累真实的“全盘HR+IT+合规”复合经验；
- 国际化团队： 与多元文化背景的同事协作，拓宽职业视野；
- 有竞争力的薪酬福利： 具体面议，含年假、医疗保险等；
- 清晰的职业路径： 表现优秀者可向综合管理、区域HRBP或IT运营管理方向发展。
I. Position Overview
This role is the operational backbone of the Group's Hong Kong office, combining full-spectrum HR operations, IT coordination, and local compliance execution. We are looking for a hands-on operational all-rounder who can independently manage the office's day-to-day operations beyond traditional administration.
You will act as the local execution arm for HQ's HR, IT, and Finance functions, while also managing local vendors and property services, ensuring the office runs efficiently across people, systems, finance, and regulatory dimensions.
II. Key Responsibilities
- Full-Cycle HR Operations Support
- Act as the primary HR contact for the Hong Kong office, managing end-to-end employee lifecycle processes: offer follow-up, onboarding (contract signing, system account setup, access/equipment provisioning), probation reviews, exit interviews, and asset retrieval.
- Maintain local employee files and HR system data, ensuring accuracy and compliance with data protection standards.
- Serve as the local interpreter of HQ HR policies, addressing staff inquiries on leave, attendance, benefits, and other HR matters, while collecting local feedback to drive policy improvements.
- IT Coordination & Basic System Support
- Act as the local liaison for the HQ IT team, overseeing daily maintenance of office networks, hardware/software systems, and meeting room equipment; coordinate troubleshooting and repairs.
- Assist HQ IT with system upgrades, account/permission management (Office 365, internal OA, business systems, etc.), and IT Onboarding/Offboarding for employees.
- Proactively explore and introduce AI tools and productivity software to enhance local team efficiency.
- Local Compliance, Finance & Vendor Collaboration
- Stay up-to-date with Hong Kong employment compliance requirements (e.g., Employment Ordinance, MPF, tax filing) and assist HQ HR/Finance in preparing statutory submissions and annual audit materials.
- Conduct initial review of employee reimbursement claims, verifying receipt compliance and budget allocation, and liaise with Group Finance to ensure a closed-loop reimbursement process.
- Manage key local office vendors (property management, cleaning, equipment leasing, etc.), regularly assess service quality, and optimize vendor relationships to control costs.
- Process Optimization & Project Participation
- Apply systematic thinking to map and improve internal office operation workflows (e.g., procurement approvals, asset management, IT support ticketing), identifying bottlenecks and proposing actionable solutions.
- Participate in or lead regional ad-hoc projects as business needs arise, such as employer branding initiatives, local cultural events, or new system rollouts.
III. Requirements
Key Competencies
- Holistic Operational Mindset: Ability to view issues from HR, IT, finance, and compliance perspectives, not confined to a single function.
- Hands-on & Learning Agility: Comfortable with basic IT/software operations and AI tools, eager to quickly adopt new systems, and capable of resolving fundamental technical issues independently.
- Communication & Coordination: Clear written and spoken communication in both Chinese and English, able to collaborate effectively with HQ in Mainland China, local teams, and overseas colleagues.
- Accountability & Compliance Awareness: High sensitivity and rigor when handling employee data, financial information, and legal compliance.
- Self-motivated & Resilient: Able to proactively prioritize multiple independent tasks and adapt to project-based working rhythms.
Requirements
- Age/Experience: Fresh graduates or candidates with 1–3 years of experience are welcome; internships or project experience in HR, IT support, or operations are a plus.
- Education: Bachelor's degree or above in STEM, Human Resources, Information Technology, or related fields preferred.
- Languages: Fluent in Mandarin; Cantonese proficiency is an advantage; basic English reading/writing skills (involves English systems and correspondence).
- Work Eligibility: Must hold a valid Hong Kong work status (Permanent Resident, One-way Permit, IANG, Top Talent Pass Scheme, etc.).
IV. What We Offer
- Growth Platform: Take independent ownership of core Hong Kong office operations, gaining authentic cross-functional experience spanning HR, IT, and compliance.
- International Team: Collaborate with colleagues from diverse cultural backgrounds, broadening your professional horizons.
- Competitive Compensation & Benefits: Package to be discussed during the interview, including annual leave, medical insurance, etc.
- Clear Career Progression: High performers may advance into broader management, regional HRBP, or IT operations leadership roles.
