TRAINING OFFICER - COMMERCIAL BUILDING

Henderson Land Development Company Limited 恒基兆業地產有限公司 • Full Time • Admiralty, Hong Kong, HK • 17h ago

Good career prospects
Attractive remuneration package and fringe benefits
Deliver premium property management services for our commercial property

Our subsidiary, Goodwill Management Limited (PMC licence (C-874426)) manages a new property, The Henderson, is Hong Kong’s boldest new architectural masterpiece & the city’s most spectacular commercial development in Central. We continuously dedicate to provide excellent and valued-added property management services for our landlords and customers and now invites candidates for the position of :-

Responsibilities:

Assist the Training & Customer Experience Manager in implementing training programs that support corporate business objectives and management continuity goals
Co-ordinate property-specific training, standard operating procedures and service training to align with quality and customer experience standards
Maintain and track training data to monitor effectiveness and compliance, ensuring high-quality training delivery
Present training materials and assist colleagues in conducting training sessions, emphasizing best practices in customer service and quality assurance
Collaborate with the management team to identify areas for improvement in training programs, focusing on enhancing customer experience and operational excellence

Requirements:

Degree in Hospitality Management, Human Resources Management, Housing Management, Business Administration or related disciplines
Minimum 2 years of administrative work experience, including experience in customer service training (classroom and on-site). Experience in luxury hospitality is a plus
Strong communication, interpersonal and organizational skills
Good team player with a focus on customer experience and quality
Proficiency in MS Office and photo / video editing software; a quick learner of new technologies
Fluency in spoken and written English, Cantonese and Putonghua

Attractive salary and fringe benefits will be offered to the successful candidates. Please apply with full resume by mail to Personnel Section, Goodwill Management Limited, 11/F, 308 Central Des Voeux, No. 308 Des Voeux Road Central, Hong Kong or by e-mail to goodwill.hr@hld.com or visit our homepage at http://www.hld.com/management/goodwill/

(Please quote the ref. no. on letter)

Personal data provided by job applicants will be used for recruitment purpose only.

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