People Operations Specialist (12-month Contract)

Human Resources / Office Administration • Contract / Project Based • Hong Kong, HK • 2d ago

Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.

Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back?, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.

To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc. If you receive a suspicious email or message, please do not respond and report it immediately to us.

Location: Hong Kong (on-site), with possibility of supporting overseas operations

Reports to: People Operations Manager

Employment Type: 6-month contract (with possibility of conversion to full-time permanent role)

Target Start Date: no later than 15 May 2026

The Role

At Nex, we call it People Operations - not Human Resources - because we believe employees are the customers of our business, not fungible resources. We're looking for someone who shares that philosophy and wants to help deliver a world-class employee experience.

We are looking for a dedicated and detail-oriented People Operations Specialist on a 6-month contract to support the People Operations team in Hong Kong. You will play a key role in day-to-day people operations - supporting onboarding, offboarding, employee administration, and cross-functional coordination to ensure a seamless, high-quality experience for everyone at Nex. You will handle sensitive employee information with the utmost confidentiality and integrity, focusing on data accuracy and process efficiency.

This is an ideal role for a proactive, empathetic operator who thrives in a fast-paced, dynamic startup environment and enjoys building processes from scratch. If the arrangement is successful, there is the possibility of conversion to a full-time permanent role.

What You'll Do

Support pre-boarding document collection and verification for new joiners, ensuring all required documentation is gathered and organized ahead of their start date
Maintain organized personal files and employee records, ensuring data accuracy and compliance across all systems
Support the end-to-end onboarding experience - including welcome communications, Day 1 orientation logistics, and administrative setup - so every new joiner feels the Nex culture from the start
Facilitate engaging first-day orientations, including introductions from key teams and a dedicated admin/logistics session covering MPF enrollment and other administrative requirements
Serve as a point of contact for day-to-day employee queries on logistics, administrative processes, and general HR topics - responding with speed, clarity, and a genuine desire to help
Act as an operational coordinator for people programs and initiatives, helping ensure a high-quality experience that reflects Nex's culture and values
Support the design, drafting, and implementation of people policies - ensuring they are clear, practical, and aligned with company values and local compliance requirements
Review and streamline existing workflows and processes across the employee lifecycle, identifying opportunities to improve efficiency and reduce manual work
Support people experience programmes - including engagement initiatives, team events, and culture-building activities that strengthen connection across the team
Research and propose internal gift and merchandise ideas, and coordinate with vendors on design, production, and delivery
Support end-of-program events, presentations, and celebrations

What You Bring

Required Qualifications

1–3 years of experience in People Operations, HR administration, office coordination, or a similar people-facing role
Experience with onboarding logistics, document management, or program coordination
Familiarity with employment and administrative processes in Hong Kong.
Strong organizational skills and exceptional attention to detail, with a strong commitment to data integrity and confidentiality
Excellent written and verbal communication skills in English; proficiency in Cantonese and/or Mandarin is a plus
The ability to work independently while collaborating seamlessly with a global team
Ability to manage multiple priorities and pivot quickly in a dynamic environment

Preferred Qualifications

Experience in a startup or high-growth tech company
Experience supporting early-career or cohort-based programs
Comfort working with tools in our stack: Notion, Slack, Google Workspace, Google Forms.

Mindset & Attributes

You are a proactive, ownership-driven operator - you see gaps and fill them before anyone asks
You are comfortable with ambiguity and genuinely excited about building processes from scratch
You bring strong attention to detail to employee records, people systems, and documentation - nothing falls through the cracks
You are a fast learner who operates with high agency - when you don't know something, you figure it out; when you see an opportunity, you run with it
A genuine care for people and a belief that a great employee experience drives business success
You understand that supporting a growing, global team means flexibility - no two days will look the same, and that's what excites you

We Offer

Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field

Nex is located in San Jose, California, USA and Hong Kong. Learn more about us at nex.inc/who-we-are.

We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!

Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.

We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

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