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Front Office Agent (5-day work)

Hotel / Catering / Club • Full Time • Sai Ying Pun, Hong Kong, HK • 12h ago

Welcome Fresh Graduates
Certified Best Workplaces™
International Hotel Brand under Marriott Group

Begin. Belong. Become.

Do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities include:

Provide guest check-in/check-out services; handle payment and billings
Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
Build relationship with guests to delight and gain loyalty
Process all guest requests and relay messages. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved
Process room reservations requests, changes, or cancellations when required
Other duties as assigned by Supervisor

Requirements include:

Good spoken, written and reading ability in English, Cantonese and Mandarin
Proactive, with strong communication and problem-solving skills
Degree or diploma holder of Hospitality or related studies
Previous hotel related working experience is preferable
Candidates with more experience will be considered as Senior Front Office Agent

Apply Now or send your resume (stating your expected salary and earliest reporting date) to the Human Resources Department.

E-mail: cy.hkgcy.career@courtyard.com
Address: 167 Connaught Road West, Hong Kong
Tel: 3717 - 8898
Fax: 3717 - 8897

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc. and Great Places to Work Institute, among others.

Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram

Visit marriott.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

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