Assistant Human Resources Manager (Learning & Engagement Focus)

Human Resources / Office Administration • Full Time • Hong Kong, HK • 16h ago

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About The Role

As Assistant Human Resources Manager (Learning & Engagement Focus), you will play a meaningful role in shaping colleague experiences across their journey—through learning, engagement, and early career development.

This role partners closely with leaders and teams to design and deliver learning initiatives, foster colleague engagement, and manage internship programmes that attract and nurture future talent. You will help create an environment where colleagues feel connected, inspired, and supported to be at their best.

Key Responsibilities

Learning & Development

Support the planning, coordination, and delivery of learning and development initiatives aligned with Shangri-La's culture and business priorities
Coordinate and facilitate training programmes including onboarding, service culture, leadership development, and functional training
Facilitate selected training sessions and workshops, creating engaging and meaningful learning experiences
Support talent development initiatives such as succession planning, high potential development, and career pathways
Evaluate training effectiveness and continuously enhance programmes based on feedback and learning insights

Colleague Engagement & Culture

Support the design and execution of colleague engagement initiatives that foster joy, belonging, and team connection
Coordinate recognition, appreciation, and culture building programmes that reinforce Shangri-La values
Partner with department heads to drive engagement activities and strengthen team morale
Support internal communications related to learning, engagement, and people initiatives

Internship Programme & Early Talent

Coordinate the recruitment and selection of interns in partnership with educational institutions and internal stakeholders
Facilitate structured onsite internship programmes, ensuring a meaningful learning and engagement experience for interns
Organise internship onboarding, learning exposure, rotations, and engagement activities
Act as a key point of contact for interns, mentors, and departments, supporting performance feedback and programme evaluation
Support conversion of high potential interns into future talent pipelines where appropriate

HR & Operational Support

Support HR projects and people initiatives beyond L&D and engagement as required
Maintain accurate learning, engagement, and internship records and reports
Coordinate external vendors, trainers, and programme logistics
Ensure all programmes align with company guidelines and local requirements

About You

Bachelor’s degree in Human Resources, Training & Development, Business Administration, or a related discipline
4–6 years of experience in Learning & Development, HR, or colleague engagement, preferably in hospitality or a service oriented environment
Strong passion for people development, engagement, and early career talent
Experience in organising and facilitating training and engagement activities
Exposure to internship, graduate, or early talent programmes is an advantage
Strong communication, presentation, and interpersonal skills
A positive, people oriented mindset with high energy and emotional intelligence
Well-organized, detail minded, and able to manage multiple initiatives
Proficiency in HR systems and Microsoft Office applications
Good command of English and Chinese (Cantonese required; Putonghua an advantage)

Why Join Us

A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

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