Human Resources Manager

Human Resources / Office Administration • Full Time • Hong Kong, HK • 18h ago

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About The Role

As a Human Resources Manager , you will play a hands-on and impactful role in supporting our colleagues and leaders—ensuring thoughtful HR practices, fair and compliant people management, and a positive colleague experience.

You will work closely with department heads to bring Shangri-La's people philosophy to life, balancing professionalism with empathy, and operational excellence with genuine care.

Key Responsibilities

People & Culture

Support a caring, inclusive, and respectful workplace culture aligned with Shangri-La values and service from the heart
Act as a trusted HR partner to leaders and colleagues, providing practical, people-centred guidance
Support colleague engagement, recognition, and wellbeing initiatives that foster shared joy and belonging

Employee Relations & Compliance

Manage daytoday employee relations matters, including counselling, disciplinary actions, grievances, and investigations, ensuring fairness, consistency, and confidentiality
Ensure compliance with Hong Kong Employment Ordinance, MPF requirements, and statutory reporting
Support consistent application of HR policies and local labour practices

Talent Acquisition & Development

Manage recruitment and onboarding experiences that reflect Shangri-La's employer brand and welcoming culture
Support learning and development initiatives, including leadership development, service culture, and functional training
Encourage continuous learning and career growth across departments

HR Operations & Team Support

Oversee core HR operations including contracts, confirmations, transfers, resignations, and employee records
Prepare HR reports and manpower data to support workforce planning
Guide and support HR Officers / Assistants to deliver professional, warm, and consistent HR service
Participate in HR projects and initiatives that enhance the colleague experience

About You

Bachelor’s degree in Human Resources, Business Administration, or a related discipline
5–7 years of solid HR experience , preferably in hospitality or a people intensive service environment
Strong working knowledge of Hong Kong labour legislation and HR operations
Handson experience in employee relations, recruitment, and HR administration
A people oriented professional with empathy, sound judgement, and high integrity
Strong interpersonal and communication skills, with the ability to build trusted relationships
Proficiency in HR systems and Microsoft Office applications
Good command of English and Chinese (Cantonese required; Putonghua an advantage)
Candidate with more experience will be considered as Assistant Director of Human Resources

Why Join Us

A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

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