- Global scale, independent luxury group
- Newly created headcount as individual contributor
- Work closely with headquarter
We have been exclusively retained by a globally scaled, privately owned luxury group to identify candidates for a newly created Human Resources Lead position. This role will partner closely with headquarters to oversee daily HR operations across Hong Kong and Macau, supporting a workforce of approximately 50 employees. It is structured as an individual contributor role and will be remunerated at the HR Manager level, aligned with prevailing market rates.
Our client takes pride in the continuity of its workforce, reflected in exceptionally low staff turnover. Coupled with a loyal customer base and a premium leadership position within the industry, the business has consistently demonstrated resilience against economic cycles. As a result, this opportunity offers not only professional growth but also a high degree of job stability and security—key selling points for prospective candidates.
Working location: Tsim Sha Tsui.
Responsibilities
- Oversee recruitment lifecycle and partner with stakeholders to ensure recruitment approaches align with organisational priorities and workforce planning objectives.
- Oversee the drafting, review, and issuance of employment contracts and agreements, ensuring legal compliance and alignment with organisational policies.
- Advise on salary offers, reward packages, and contractual variations in line with the company.
- Deliver and continuously enhance the induction programme to ensure a high-quality onboarding experience.
- Advise managers and leadership on learning and development solutions that support organisational capability and succession planning.
- Provide guidance and oversight on probation management, performance reviews, and annual review processes.
- Support managers in driving high performance while addressing underperformance in a fair and consistent manner.
- Provide risk-based advice and ensure senior stakeholders are informed of all significant matters.
- Support and influence organisational change initiatives, ensuring people impacts are well managed and change is embedded effectively.
- Lead the implementation, review, and continuous improvement of HR policies, procedures, and processes.
- Ensure HR practices are applied fairly, consistently, and in compliance with legal and organisational requirements.
- Oversee the end-to-end leaver process, including contractual confirmations, holiday calculations, HR system updates, and exit interviews.
- Analyse exit data to identify trends and inform retention strategies.
Qualities and Skills required
- Degree holder in Human Resources or relevant discipline
- Minimum 15 years' working experience with industry experience gained within retail or wholesale sectors being highly advantageous.
- Strong knowledge of Hong Kong employment legislation, case law and HR best practice.
- Proven experience operating at HR management level within a complex, fast-paced, or matrixed environment.
- Demonstrated capability to lead and resolve complex employee relations matters, exercising sound judgement and discretion.
- Highly credible and influential communicator, able to build trusted relationships and challenge constructively at all levels of the organisation.
- Strong analytical and problem-solving skills, with experience producing and interpreting HR metrics, insights, and management reports.
- Excellent organisational and planning capability, with the ability to manage competing priorities and deliver against multiple deadlines.
- High level of accuracy and attention to detail, with a strong commitment to confidentiality and data integrity.
- Proactive, resilient, and solutions-focused, with the ability to remain calm and professional under pressure.
- Demonstrates a high standard of professionalism and a strong commitment to service excellence and employee experience.
- Advanced Microsoft Office capability (Excel and Word essential); experience of HR systems and data platforms desirable.
- Excellent written and verbal communication skills, with fluency in spoken and written English and Cantonese.
Interested in exploring this role further? Reach out to Kelvin Lau for a confidential conversation.
