Residential Property Officer - Mid-levels luxury residential

SWIRE PROPERTIES LIMITED • Full Time • Mid Level, Hong Kong, HK • 2d ago

Provide professional concierge & security services
Experience in hospitality or property management
Willing to work on roster basis

ABOUT THE TEAM

We are Makers. Makers Required.

We are Makers — people who care deeply about shaping places where life, work and nature can flourish together. Grounded in our heritage and united by a culture of trust and respect, we dare to take on ambitious ideas and turn them into something real — thoughtfully, collaboratively, and with care for the communities we serve. Our people are at the heart of it all: free to be themselves, driven to make a difference, and inspired to create alongside others. Brick by brick, we build vibrant, inclusive spaces that stand the test of time — because real progress comes from people who choose to make it happen.

We are now looking for a talented Residential Property Officer to be part of our dynamic team. Reporting to the Residential Property Manager, the incumbent will be the deputy in-charge of the overall day-to-day estate operation and management of our luxury residential property.

RESPONSIBILITIES

Providing professional concierge and property management services
Liaising with relevant parties and departments
Maintaining excellent rapport with residents
Handling residents' complaints and enquiries
Issuing maintenance reports, drafting notices and reply letters to residents as required

REQUIRETMENTS

HKDSE/ HKALE or above
Minimum 3 years’ experience in hospitality or property management industry(less experience will also be considered)
MHKIH/MCIH; or actively looking to attain the qualification, e.g. student member of HKIH. Applicants with relevant experience & knowledge of DMC with good attitude will be considered.
Excellent communication skills and able to work under pressure
Passionate, self-motivated, highly proactive, customer-orientated and cooperative
Fluency in spoken and written English and Chinese including Putonghua
Basic computer skills on MS Word and Excel
Willing to work on roster basis
Holder of valid QAS certificate and Security Personnel Permit (SPP)

BEHAVIOURAL COMPETENCIES

Customer Focus
Drives for Results
Collaborates
Communicates Effectively
Demonstrates Self-awareness
Learning Agility
Being Resilient

WHY CHOOSE US

Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
HRoot Awards (Chinese Mainland): Received the Best Employer Award for three consecutive years in 2023, 2024, and 2025, together with the Best Social Enterprises Award in 2024

Don’t Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

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