Senior Training Officer (1-Year contract)

Hong Yip Service Company Limited • Contract / Project Based • Kwai Hing, Hong Kong, HK • 4d ago

Established as a wholly owned subsidiary of Sun Hung Kai Properties Ltd. In 1967, Hong Yip remains one of Hong Kong’s leading property and facilities management companies. Approximately, 1,700 blocks are currently managed by Hong Yip and these include private housing estate, luxurious houses, commercial and industrial buildings, shopping centres and government facilities.

Job Responsibilities:

• Design and develop training programs to enhance knowledge, skills and service standards of staff

• Ensure the effectiveness of training activities and processes in achieving organizational learning objectives

• Provide in training administrative support to various training initiatives and programs;

• Implement appropriate training solutions to achieve service excellence;

• Support the maintenance, administration and enhancement of the e-Learning Platform and Mobile Learning App

• Formulate, maintain and update training materials, including classroom, e-learning and mobile learning content, in alignment with operational developments and corporate training directives

• Leverage AI tools (e.g. Microsoft Copilot, Google Gemini, Perplexity) to support the development of training materials, learning content, assessments and training administration processes

• Explore and recommend innovative digital learning solutions and AI-enabled approaches to enhance learning effectiveness and operational efficiency

• Coordinate pre- and post-training logistics with internal and external parties to ensure smooth delivery of training initiatives

• Participate in internal audit exercises, training effectiveness evaluations and follow-up actions

• Handle training administration and reporting duties

• Perform other ad hoc projects and duties assigned by supervisor

Job Requirements:

• Degree / Higher Diploma holder in Human Resources Management, Training & Development or related disciplines.

• Minimum 6 years of solid experience in training and development, preferably gained in sizeable organizations.

• Hands-on experience in using AI tools such as Microsoft Copilot, ChatGPT, Google Gemini, Perplexity or equivalent platforms for content creation, research, knowledge management, workflow automation and learning administration.

• Ability to develop effective AI prompts and apply AI tools responsibly to improve learning outcomes, operational efficiency and employee experience.

• A good team player with the ability to maintain effective working relationships with internal stakeholders.

• Detail-oriented, well-organized, self-motivated with excellent interpersonal, communication and presentation skills.

• Proficient in MS Office applications; experience in video editing, graphic design, e-learning authoring tools or Learning Management Systems (LMS) is an advantage.

• Proficient in written and spoken English and Chinese.

• Strong interpersonal, communication and presentation skills.

• Immediate availability is highly preferred.

Candidates with less experience will be considered as Training Officer.

We offer an attractive remuneration package and career development opportunity to the right candidates. Interested parties please send detailed resume with current & expected salaries via “Apply Now”.

Hong Yip Service Co. Ltd is an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.

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