EAST Hong Kong - Guest Coordinator - Bar. Deck. Lounge 酒吧款接員

Swire Hotels • Full Time • Tai Koo, Hong Kong, HK • 2d ago

While we do our best to review every application, if you haven’t heard from us within six weeks, it likely means we’ve moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.

Here at EAST Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Hong Kong?

Located in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.

Job Overview

This role supports a team to create unique and exceptional memories for our guests. We are committed to providing personalised and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Guest Coordinator is all about!

Here's the quick lowdown on what you'll do day-to-day:

Update and maintain guest database system according to standard
Manage and control all reservations and guest coordination
Ensure all customer contact is handled politely and efficiently, ascertaining and accurately meets their needs
Acknowledge, welcome and be a great first impression to all guests
Handle complaints from guests and seek assistance if necessary

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

Minimum 2 years in F&B experience is preferred
Diploma or above. Graduate from technical college or hotel school is preferred
Excellent command of both written and spoken English, as well as Cantonese. Strong interpersonal and communications skills, outgoing and people orientated

The Cherries on Top (Nice-to-Haves):

Creative, presentable and self-motivated with a fun and positive personality
Very flexible and able to adapt to different situations, taking enjoyment from everyday being different. Able to work well under pressure

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

Dine at our team dining hall and save on meals!
Speak up & put your own ideas into actions. Think differently!
Enjoy an appreciative & supportive culture that allows you to be your best self.
Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy!

We offer attractive benefits and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV.
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Swire Properties Hotel Management Limited

Similar Jobs

Graduate Trainee

China Ping An Insurance (HK) Co., Ltd. • Full Time • Ngau Tau Kok, Hong Kong, HK • 23h ago

Others (General Work, Labour etc.) Full Time

Excellent problem-solving and analytical skills is preferable 5-day work About the role This is an exciting opportunity to join China Ping An Insurance (Hong Kong) Co Ltd' as a Graduate Trainee. In this full-time role, y...

23h ago

Apply

Learning and Development Manager (Personal and Cooperate Banking)

Bank of China (Hong Kong) Limited • Full Time • Tai Kok Tsui, Hong Kong, HK • 1d ago

Human Resources / Office Administration Full Time

Job No.: 495080 Employment Type: Full time Departments: Human Resources Department Job Functions: Human Resources Responsibilities: Review and enhance the learning & talent development framework and mechanisms in acc...

1d ago

Apply

Analyst, Buildings and Systems Engineering

UPS Parcel Delivery Service Limited • Full Time • Lai Chi Kok, Hong Kong, HK • 1d ago

Building / Construction AutoCAD Full Time Engineering

Proficient in 2D AutoCAD NMC Company; Stable, Open and Friendly Working Environment 5 Days Work, Bank Holiday, Double Pay, Bonus and Medical UPS Parcel Deliver Service Ltd. As a global leader in package delivery and supp...

1d ago

Apply

一級文員 (ACO) (職位編號:YCS-NTK-ACO-218)

Caritas - Hong Kong 香港明愛 • Full Time • Ngau Tau Kok, Hong Kong, HK • HK$ 17,545 / month • 1d ago

Accounting / Audit Office Administration Full Time

青少年及社區服務一級文員 (ACO) (職位編號:YCS-NTK-ACO-218) 合約期：一年（工作表現良好可續約）入職條件：香港中學文憑試（DSE）或同等學歷，5科合格（包括中、英、數）；具備相關文憑或證書者或相關文書或行政經驗者優先考...

1d ago

Apply

Engineer (Electrical, HVAC)

J. Roger Preston Limited • Full Time • Ngau Tau Kok, Hong Kong, HK • 1d ago

Building / Construction Full Time

5 days work, Bday/AL Medical Insurance, Discretionary Bonus Career development Job Description: Assists in MEP for projects including but not limited to prepare design deliverables, authorities’ submissions and tender. A...

1d ago

Apply

Project Engineer (ELECT & MECH)

J. Roger Preston Limited • Full Time • Ngau Tau Kok, Hong Kong, HK • 1d ago

Building / Construction Full Time

Job Description: Assists in the MEP for projects including but not limited to prepare design deliverables, authorities’ submissions and tender. Assists in Project delivery including preparation of reports, statutory subm...

1d ago

Apply

Engineer Trainee (FIRE & P/D) (2026 Intake)

J. Roger Preston Limited • Full Time • Ngau Tau Kok, Hong Kong, HK • 1d ago

Building / Construction Full Time Trainee

5-Days Work, Bday/AL Near MTR Scheme A Training Job Descriptions Assists in Building Services design for projects including but not limited to prepare design deliverables, authorities’ submissions and tender. Assists in...

1d ago

Apply

太古私人住宅保安督察 - Security Inspector

City Security Company Limited • Full Time • Tai Koo, Hong Kong, HK • HK$ 27,000 / month • 1d ago

Property Full Time

10天年假醫療福利新人獎太古私人住宅保安督察 - Security Inspector 工作地點：鄰近太古地鐵站住宅薪酬與福利：底薪：每月 HK$27,000 新人獎金： HK$9,000 (需符合指定條件) 工作時間： 8.5小時固定更早更: 06:45 - 15:15 中更:...

1d ago

Apply

太古站住宅保安主任 Area Security Officer -月薪$24480

City Security Company Limited • Full Time • Tai Koo, Hong Kong, HK • HK$ 24,480 / month • 2d ago

Property Full Time

醫療褔利新人獎鄰近地鐵站太古站住宅保安主任 Area Security Officer -月薪$24480 工作地點：鄰近太古地鐵站住宅工作時間：一星期上班6天輪休，12小時日更/ 夜更工作 (7:45-20:00 / 19:45-08:00) 薪酬： $24,480 新人獎金： HK$9,0...

2d ago

Apply

副主任(社工I) (大角咀) (職位編號: AS(SW I)/DMWWL/CT)

東華三院 Tung Wah Group of Hospitals • Full Time • Tai Kok Tsui, Hong Kong, HK • HK$ 37,585 / month • 2d ago

NGOs / Social Service Full Time

Job Highlights 中學會考英文(課程乙) E級或以上及中文E級或以上。持有認可社會工作學位或同等學歷及必須為註冊社工並具畢業後社工工作經驗。職責：負責協助主任處理護養安老院的行政工作。協助接待及聯絡外界工作。參與員工招聘、僱...

2d ago

Apply