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Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.
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Hong-kong, Hong Kong
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Field Engineer - Hong Kong
Hong-kong, Hong Kong – Full time – Apply before 31.08.26
Field Engineer is employed in Marlink Group at the Field Service Department—Maritime. The Field Engineer reports to the Manager, Field Services, and ultimately to the Director, Field Service & Partner Management.
General Responsibilities And Authorisation
Responsibilities and authorization are aligned with the applicable processes for this position. The operational-level responsibilities and authorization are detailed within these processes. Duties include the installation, repair/services, migration, and maintenance of equipment and solutions provided within the Marlink Maritime Portfolio.
Tasks
- Responsible for the work and activities related to installation, service, and maintenance of all Connectivity/Satellite systems and IT Network Hardware & software
- Creation and filing of detailed documentation from installations, services, and maintenance for tasks assigned
- Responsibility for completion of tasks on time with respect to agreed scope of work
- Coordination with customer for successful implementation of task assigned
- Cooperate with internal departments to solve technical and operational issues; close coordination with Support and Project Managers
Knowledges, Attitudes, and Competences
- Education in IT & Telecommunications (bachelor’s degree or similar)
- IT Knowledge is a must; a minimum understanding on computer server configuration, network infrastructure, and administration
- Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage
- Preferably experience serving multinational customers.
- Demonstrated technical knowledge and strong troubleshooting skills.
- Strong commitment to quality, adherence to practices and procedures, and prioritizing correctly under time pressure.
- Physically fit to work in offshore/maritime environments. Must be able to lift heavy equipment and climb into confined antenna spaces.
- Support and communicate with customers in a professional manner
- Team player with ability to independently solve his tasks
- Self-initiative to increase knowledge level by self-studying and trainings
- Actively seek and share knowledge within the organization
- Flexible to perform other tasks outside the scope of main role
- Must be flexible to work worldwide and travel varying schedules, including evening and weekends
- Fluency in Mandarin is an advantage, and business-level proficiency in English is essential.
- Preferably based in Hong Kong, with familiarity in traveling to mainland China
We offer
- Marlink Training Academy for professional and personal development.
- Access to LinkedIn Learning.
- International mobility.
- Cultural diversity.
- Attractive working environment in an international telecommunications company.
- Employee social events.
Apply now
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