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About us

Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.

Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.

Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.

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Job

Hong-kong, Hong Kong

Job

Field Engineer - Hong Kong

Hong-kong, Hong Kong – Full time – Apply before 31.08.26

Field Engineer is employed in Marlink Group at the Field Service Department—Maritime. The Field Engineer reports to the Manager, Field Services, and ultimately to the Director, Field Service & Partner Management.

General Responsibilities And Authorisation

Responsibilities and authorization are aligned with the applicable processes for this position. The operational-level responsibilities and authorization are detailed within these processes. Duties include the installation, repair/services, migration, and maintenance of equipment and solutions provided within the Marlink Maritime Portfolio.

Tasks

Responsible for the work and activities related to installation, service, and maintenance of all Connectivity/Satellite systems and IT Network Hardware & software
Creation and filing of detailed documentation from installations, services, and maintenance for tasks assigned
Responsibility for completion of tasks on time with respect to agreed scope of work
Coordination with customer for successful implementation of task assigned
Cooperate with internal departments to solve technical and operational issues; close coordination with Support and Project Managers

Knowledges, Attitudes, and Competences

Education in IT & Telecommunications (bachelor’s degree or similar)
IT Knowledge is a must; a minimum understanding on computer server configuration, network infrastructure, and administration
Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage
Preferably experience serving multinational customers.
Demonstrated technical knowledge and strong troubleshooting skills.
Strong commitment to quality, adherence to practices and procedures, and prioritizing correctly under time pressure.
Physically fit to work in offshore/maritime environments. Must be able to lift heavy equipment and climb into confined antenna spaces.
Support and communicate with customers in a professional manner
Team player with ability to independently solve his tasks
Self-initiative to increase knowledge level by self-studying and trainings
Actively seek and share knowledge within the organization
Flexible to perform other tasks outside the scope of main role
Must be flexible to work worldwide and travel varying schedules, including evening and weekends
Fluency in Mandarin is an advantage, and business-level proficiency in English is essential.
Preferably based in Hong Kong, with familiarity in traveling to mainland China

We offer

Marlink Training Academy for professional and personal development.
Access to LinkedIn Learning.
International mobility.
Cultural diversity.
Attractive working environment in an international telecommunications company.
Employee social events.

Apply now

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Field Engineer - Hong Kong