Assistant Project Manager (COO)

AXA Hong Kong and Macau • Full Time • Wong Chuk Hang, Hong Kong, HK • 1d ago

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

Responsibilities:

Develop comprehensive project plans, monitor project progress, proactively identify and address potential obstacles, and ensure project execution is on time, within scope, budget, and quality standards.
Collaborate with cross-functional teams including business stakeholders, vendors, and IT to ensure alignment of expectations and facilitate seamless communication throughout the project lifecycle.
Plan, coordinate, and manage change activities to ensure smooth project rollout and adoption.
Monitor vendor performance, address issues proactively, mitigate risks, and ensure achievement of project milestones.
Drive initiatives to improve operational efficiency supporting strategic organizational goals.
Lead compliance and regulatory projects, ensuring operational processes and procedures adhere to established standards and regulations.
Support management with project governance, including overseeing project evaluations and sharing insights and recommendations for future initiatives.
Engage and manage project stakeholders at all levels, ensuring clear communication, expectation management, and alignment on project objectives and progress.
Facilitate post-project reviews to capture lessons learned and support continuous improvement efforts.
Promote adherence to project management methodologies and best practices.

Qualifications:

Bachelor's degree or higher in Business, Management, information technology or related fields.
Proven experience (5+ years) in project management, preferably within operations or process improvement environments in insurance or financial industry
Relevant certifications (e.g., PMP, Lean Six Sigma) are preferred.
Strong leadership, communication, and stakeholder management skills.
Proficiency in project management tools and software.
Ability to manage multiple priorities and adapt to changing business needs.

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