Section Head & Senior Manager, Management Development - Training & Development

The Bank of East Asia (BEA) • Full Time • Hong Kong, HK • 22h ago

Position Summary

This role will enhance the leadership and managerial competence of all staff of the Bank by leading a team to identify the training needs, source, develop and deliver value-added training programmes/ learning solutions to meet the Bank’s current and future needs in leadership and management development. The incumbent will assist the Head of Training and Development to formulate training operating plans, leadership development interventions for people managers, staff and talents, as well as to drive changes in the department to ensure professional delivery of the team’s training services. The job holder of this position may also act as the deputy department head during the absence of the department head.

Responsibilities

Assist the Department Head of Training & Development in preparing the budget plan in relation to leadership development, management skills training, culture training, service mindset/leadership training and leadership development for bank talents.
Review and evaluate the effectiveness of training resources and deploy the most cost-effective means to deliver optimum training outcomes
Keep abreast of the changing trends of training investment in the market and make viable recommendation to the department head
Address the requests of internal customers on training related issues in a timely and professional manner
Analyze or seek to understand proactively the staff training and development needs of user departments and provide appropriate, timely solutions or advice accordingly
Proactively solicit feedback from user departments and stakeholders and take actions to make effective improvement
Conduct training need analysis in the responsible scope of training at least annually, and formulate and execute relevant training plans accordingly
Proactively reach out to internal users/stakeholders to understand their changing needs for leadership and management training and provide timely, professional advice and support
Design, develop, revamp, coordinate and deliver training solutions with reference to the identified training needs and business initiatives
Monitor the quality of training deliverables of both internal trainers and external consultants, and constantly review internal processes to enhance the professionalism and efficiency of the training services provided
Constantly review the training content owned by the section to ensure their updatedness and relevancy with reference to changes in laws, regulatory requirements and internal policies
Explore and utilize new technologies for enhancing training effectiveness, staying abreast of emerging trends and tools in the field.
Constantly review and enhance the quality of service and deliverables of the responsible section

Requirements

University degree, preferably major in business, economics, finance
Certified Banker (by HKIB) or equivalent professional qualifications preferred but not a must
At least 15 years’ relevant training experience in banking or financial industry
At least 5 years of experience in managing a team of training professionals specialising in management development training
Extensive knowledge of training needs analysis, training design and training evaluation
Strong conceptual and reasoning power
Strong communication and interpersonal skills
Good people management skills and ability to manage change
Independent and able to work under pressure
Good command of both spoken and written English and Chinese (both Cantonese and Putonghua)

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.

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