Fraud Operations Specialist - Banking

Banking / Finance • Full Time • Remote (Kowloon, Hong Kong, HK) • HK$ 276,000 - HK$ 312,000 / year • 10h ago

Open to candidates with 0-1 year of experience
Flexible work-from-home arrangement

About Our Client

Our client is a well-established financial services organization with a strong focus on customer protection, risk management, and operational excellence, operating in a fast-paced and highly regulated environment.

Job Description

Identify and investigate AML and fraud‑related activities across products and platforms, ensuring timely escalation to protect customers and company assets.
Monitor fraud and AML queues, alerts, and reports, and liaise with customers, potential victims, and external parties as required.
Drive process improvement through fraud and AML automation, streamlining workflows and reducing manual controls via structured follow‑ups.
Coordinate with internal stakeholders to track fraud prevention projects, manage milestones, and ensure timely delivery of agreed actions.
Support urgent fraud and AML investigations, regulatory reporting requests, and ad hoc initiatives assigned by the line manager.

The Successful Applicant

Bachelor's degree or above in Finance, Accounting, Business, Risk Management, Criminology, Information Systems, or other related disciplines
0-3 years of relevant experience in fraud prevention, AML, compliance, risk operations, financial services, or related fields
Fluent in English, Cantonese, and Mandarin, with the ability to communicate effectively in both written and spoken forms
Proficient in Microsoft Office; experience with data tools or reporting systems is an advantage

What's on Offer

Engagement in the financial services industry with exposure to fraud prevention strategies.
Flexible work-from-home arrangement.

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