Quality Assurance Officer (Safety Officer)

Manufacturing • Full Time • Quarry Bay, Hong Kong, HK • 1d ago

14-16 days AL, 1 Birthday Leave
Discretionary Bonus, Medical Benefits
Minimum 5 years’ relevant experience in QA roles

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment and our people.

Location: Hong Kong SAR

Language: English & Chinese

This position aims to support and execute the quality assurance framework across ISS Hong Kong to ensure full compliance with statutory, ISO, contractual, and ISS standards, while driving risk management, service quality, and continuous improvement across all operations.

What you’ll do

Being in the QA team on implementation and governance of QA policies and management systems across all segments
Ensure compliance with Hong Kong statutory requirements, ISO standards (ISO 9001 / 14001 / 45001), and internal procedures
Provide support on internal and external audits, inspections, and certification processes, ensuring timely closure of findings
Lead incident investigation, root cause analysis, and preventive action planning
Provide findings and insights for management on regulatory, contractual, and risk-related matters
Drive quality and safety culture through training, communication, and engagement
Support client audits, governance meetings, tenders, and contract renewals
Prepare management reports, dashboards, and trend analyses for senior leadership
Perform ad-hoc duties as assigned

Key qualifications

Degree or above in Occupational Safety & Health, Quality Assurance, Environmental Management or related disciplines
Minimum 5 years’ relevant experience in QA roles, preferrable in facilities management, property management, cleaning, security, or similar service industries
ISO 9001 / 14001 / 45001 Lead Auditor qualification preferred
Registered Safety Officer under Hong Kong Labour Department is a plus

Personal skills you excel

Strong knowledge of Hong Kong safety and environmental regulations
A good team player with effective time management
Strong analytical and problem-solving ability
Independent, multi-tasking, and able to operate in a frontline, labour-intensive environment
God command of spoken and written English and Chinese

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

Similar Jobs

Technical Services Senior Officer

Manufacturing • Full Time • Quarry Bay, Hong Kong, HK • 2w ago

Manufacturing Full Time

We are seeking a digitally minded Technical Services Senior Officer to support Group Technical initiatives across product quality and operations. This role is ideal for someone with a strong interest in project delivery,...

2w ago

Apply

Responsible & Ethical Sourcing Senior Manager/Manager

Manufacturing • Full Time • Quarry Bay, Hong Kong, HK • 2w ago

Manufacturing Full Time

Is this your next challenge in responsible & ethical sourcing? The challenge is to: Leadership & Strategy Execution Lead the Responsible and Ethical Sourcing Team in executing the DFI Sustainability Strategy, foc...

2w ago

Apply

Safety & Quality Inspector (Night Shift) 全職品質(廣告)檢查員(夜更)

Manufacturing • Full Time • Quarry Bay, Hong Kong, HK • 2w ago

Manufacturing Full Time

協助現場監督現場廣告海報安裝工作撰寫調査及品質檢查報告核對，整合及上傳當晚檢查後的表格，圖片及影片職責：協助現場監督現場廣告海報安裝工作，以確保一切符合既定的品質及安全要求於海報安裝後即場檢查廣告燈箱之狀況，並拍攝...

2w ago

Apply

Senior Property Manager

Professional Services • Full Time • Quarry Bay, Hong Kong, HK • 1d ago

Professional Services Full Time

18 days AL + Discretionary Bonus + Medical Included Degree holder of Real Estate Management or other related disciplines Minimum 10 years relevant experience ISS connects people and places to make the world work better....

1d ago

Apply

Assistant Manager – Digital Projects & IT Innovation

Information Technology • Full Time • Quarry Bay, Hong Kong, HK • 1d ago

Information Technology Full Time

16-18 days AL + Discretionary Bonus + Medical innovation‑driven and delivery‑focused Experience working on new IT systems or digital projects ISS connects people and places to make the world work better. Are you ready to...

1d ago

Apply

Manager, Leasing & Project Management, Facilities Management

Human Resources / Office Administration • Full Time • Quarry Bay, Hong Kong, HK • 1d ago

Human Resources / Office Administration Full Time

Leasing and portfolio strategy Full tenancy lifecycle Lead a sub team About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, in...

1d ago

Apply

Manager, Leasing & Project Management, Facilities Management

Property • Full Time • Quarry Bay, Hong Kong, HK • 1d ago

Property

1d ago

Apply

Technical Services Senior Officer (Data & Digital Projects)

Information Technology • Full Time • Quarry Bay, Hong Kong, HK • 1d ago

Information Technology Full Time

Minimum 3 years of project management experience Comfortable with managing multiple initiatives, priorities, and stakeholders Proactive team player who can work independently & drive continuous improvement We are see...

1d ago

Apply

Senior Accounting Officer / Accounting Officer

Accounting / Audit • Full Time • Quarry Bay, Hong Kong, HK • 1d ago

Accounting / Audit Full Time

14-16 days AL, Birthday Leave Mon - Fri 9:00-17:30, Discretionary Bonus, Medical 2 years of relevant exp in Accounting ISS connects people and places to make the world work better. Are you ready to connect to a place whe...

1d ago

Apply

Legal Executive/Law Clerk

Professional Services • Full Time • Quarry Bay, Hong Kong, HK • 1d ago

Professional Services Full Time

14-18 days AL + Discretionary Bonus + Medical Professional development opportunities and fringe benefits. Diploma in Legal Studies/Degree holder. Job description ISS connects people and places to make the world work bett...

1d ago

Apply