We are currently seeking a high calibre professional to join our team as an
Officer, MTY SPS.
In This Role You Will
- To organize, supervise and monitor Cash in Transit Service between MTY and branches, other Note Issuing Banks for note repatriation and new note collection from Hong Kong Note Printing Ltd.
- To perform checking of cash and parcels of supplying items to branches before delivery, under dual control.
- Supporting pay in and pay out activities as checker, reconciler and supervision of the activities
- To approve branches’ orders at Vault Management System (VMS)
- To control the supply of security documents such as gift Cheque, demand draft and Cashier Order to branches.
- Ensure delivery service is adhered to agreed service lead time under unexpected traffic condition and during seasonal peaks
- To handle transferring of foreign currency notes packets to and from branches.
- To assist Packing team to check the lump sum amount of cash returned from branches under dual control.
- To plan and estimate the time to meet with outdoor operation staff for ATM replenishment.
- To deputize Officer of Packing team when necessary.
- To coordinate the delivery of coins to branches by security company.
- Keep the stock and prepare consignment of CNY notes to HSBC branches.
- To plan daily resources of the section to meet service lead time and adjust manpower resources to meet uneven work volume.
- To handle HSBC branches, local bankers and corporate customers’ enquiries on cash ordering matters.
- Responsible for delivery of training and guidance to GCB8 colleagues or services providers.
- To supervise and provide guidance to CIT companies on cash delivery and collection to and from branches related matters, e.g. exceptions handling, routing, act as second/dual control when giving and receiving cash containers to and from CIT companies.
To Be Successful You Will
- Overall 5-7 years experience.
- Knowledge in cash handling, branch operation and work load distribution. Basic PC knowledge and security concepts.
- Frequent decisions, under variable but definite pressure peaks.
- to manage branch network’s ad hoc order
- maximizing cash van resources to cope with the extremely busy and unpredictable circumstances to ensure smooth cash delivery to branch.
- handling/meeting internal and external customers’ cash orders especially during peak.
Opening up a world of opportunity
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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