Call Services Centre Officer

Hotel / Catering / Club • Full Time • Tsim Sha Tsui East, Hong Kong, HK • 2d ago

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Call Services Centre Officer.

Job Responsibilities

Provide courteous service and respond promptly to guests’ requests and inquiries.
Handle all incoming and outgoing telephone calls with courtesy and efficiency.
Be familiarized with the handling of equipment in the Telephone Room.

Job Qualifications:

Certificate in hospitality / hotel study or related discipline
Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
Excellent command in English, Cantonese, Putonghua and any other languages would be an asset

Want to start a career unlike any other? Tell us about yourself including your hobbies, e-mail to us and we will get back to you. You may also WhatsApp your recruiter at +852 6479 4024.

Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.

If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).

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