Manager/ Assistant Manager, Sales Performance Management

Insurance • Full Time • Quarry Bay, Hong Kong, HK • 3w ago

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

Responsibilities:

Lead the Sales Performance Management function in budget control, sales incentive management & sales performance reporting for Swiss Privilege Business

Align planning, forecasting and budgeting initiatives with business objectives
Manage sales analytics/tracking, and delivery of all sales performance reports
Enhance the manner in which data is collected and reported, including sales automation solutions
Prepare proposal for sales campaign/special request etc. by performing financial modeling, scenario & sensitivity analysis, and design of related validation criteria
Perform monthly reconciliation on all accounting entries for Distribution unit, and monitor the expense position against budget
Administer contract with external vendors, from negotiation, documentation to approval
Generate regular sales campaign evaluation/validation reports for Sales Management's review, include benefit & payment tracking
Support annual budget review & business planning
Assist in the identification of solutions and technologies that drive sales efficiency & business growth

Support annual sales planning and compensation review for Swiss Privilege

Prepare annual sales planning deck, include market insights, data collection, performance analysis and actions to achieve goals
Participate in annual sales compensation review, include competitor/gap analysis, income projection and cost modelling

Maintenance & enhancement of guidelines & procedures for Swiss Privilege

Development and ongoing review of sales performance guidelines & procedures for the objective of meeting both regulatory and internal requirements
Ongoing review of current business rules, process/workflow for continuous process improvement
Assist in Change Management process to build organizational understanding of proposed changes, establish support from key stakeholders, and effectively implement new deployment/models.

Qualifications:

University graduate, preferably in Finance, Economics or Business related disciplines
Min 10 years working experience, with 3 years at management level in Insurance industry
Proven and successful experience in managing a cross-functional team for achievement of sales objectives and targets
Demonstrate strong business acumen and have proven planning skills and executive presence
Ability to analyze complex information and data, translating findings into actionable deliverables or strategies
Good understanding of life underwriting & policy servicing process
Working knowledge of life AS400 would be an advantage
Proficiency in the use of Excel, PowerPoint and MS Word
Details oriented, with good analytical & problem-solving ability
Positive winning attitude, ability to maintain composure in stressful and uncertain situations
Candidates with less experience will be considered as Assistant Manager

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