Manager, Human Resources (China Payroll)

Human Resources / Office Administration • Full Time • Causeway Bay, HK • 4w ago

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Division

The People and Organisational Development (P&OD) Division is dedicated to cultivating a dynamic workplace culture that attracts, develops, and retains exceptional talent. The division serve as trusted advisor across the organization, aligning people practices with business goals to drive performance, innovation, and employee engagement.

The Department

The HR Shared Services (HRSS) team is a recently established unit focused on enhancing the end-to-end professional HR experience through process transformation, automation, simplification, and innovation. The job holder plays a crucial role in delivering top-notch shared services to all business units and employees, contributing significantly to HR's efficiency and effectiveness. Key responsibilities include standardizing and simplifying process flows, evaluating current tools for documentation and information management, participating in improvement initiatives, and executing the day-to-day HRSS operations.

The Job

Project Support & Coordination
- Lead and coordinate project tasks, ensuring alignment with objectives, timelines, and the Club standards.
- Track deliverables, milestones, and resource allocations to keep projects on course.
- Support project financials, including budget monitoring, milestone invoicing.
- Prepare and distribute project reports and dashboards, providing actionable insights to stakeholders.
- Organize meetings and facilitate team communications, serving as a reliable point of contact.
- Participate in meetings, take detailed notes, and follow up on assigned action items.
- Ensure timely completion of deliverables and adherence to deadlines.
- Champion process improvement and data accuracy in PMO tools (e.g., Smartsheet).
Requirements Gathering & Documentation
- Assist in gathering and documenting business requirements for payroll operations.
- Partner with payroll outsourcing vendor to translate business requirements into configurable requirements that must be implemented into the vendor payroll system.
- Maintain accurate and organized project documentation for reference and audit & compliance purposes.
- Oversee testing efforts, approve results, and confirm readiness for production implementation.
Stakeholder Communication & Relationship Management
- Serve as a trusted point of contact for HR stakeholders, advocating for their business needs and ensuring expectations are met throughout the project lifecycle.
- Communicate project status, risks, and issues promptly and professionally to the respective HR teams.
- Build strong, trust-based relationships with internal and external stakeholders.
- Proactively identify and escalate risks, recommending mitigation strategies to ensure successful outcomes.
Issue Management & Problem Solving
- Analyze and resolve issues that could impact project performance or deliverables.
- Manage scope changes, document change requests and communicate impacts to stakeholders.
- Apply analytical and creative problem-solving skills to resolve systems and project challenges.
- Collaborate with teams to maintain project momentum and deliver results.
Process Improvement & Strategic Input
- Support process analysis and contribute to continuous improvement initiatives.
- Provide recommendations to enhance administrative and operational processes, driving efficiency and innovation.

About You

Bachelor’s degree in business, HR or related discipline
Minimum 3 years’ relevant experience in HR project coordination or support roles. China payroll operational / project experience a plus
Proven track record of delivering projects on time, on budget, and in scope
Proficiency in Microsoft Office 365 and Smartsheet experience preferred
Fluent written and spoken English and Chinese, including Mandarin
Proactive, detailed-oriented, and able to work independently and a part of a project team
Challenge the status quo and aim for continuous improvement
Good analytical, presentation and problem-solving skills

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcome to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via careers@hkjc.org.hk.

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

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