Customer Services Counter (Transport Department)

Human Resources / Office Administration • Full Time • Admiralty, Hong Kong, HK • 6d ago

Qualifications:

- Level 2 or equivalent in HKDSEE or HKCEE in Chinese, English and Mathematics;

- At least one (1) year full-time working experience in government department or Customer Services field.

- Experience in the hospitality industry or customer service industry [e.g. hotels, theme parks, airport or airline passenger services] is preferred;

- Chinese word processing speed of 20 words per minute and English word processing speed of 30 words per minute and knowledge in the application of common business software (including but not limited to Microsoft Office Word and Excel);

- Polished interpersonal and communication skills with an independent character that is able to work well in a team environment; and

- Positive attitude and strong customer-oriented mindset.

Duties:

- To provide Office Support Services as directed by the Government Representatives, including but not limited to, receiving, checking and processing closed road permit applications;

- To perform vetting and validating application data and supporting documents, and issuing permits for various cross-boundary traffic initiatives between Guangdong and Hong Kong /Hong Kong and Macao, etc.;

- To handle enquiries from the public related to closed road permit services;

- To provide logistics and support service such as inputting application data and supporting documents for offline submission, etc.; and

- To perform any other duties as assigned by the Government Representatives.

Interested parties please send resume with date of available and expected salary by clicking Apply Now.

All information received will be kept in strict confidence and will be treated for employment related purposes only.

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