Purpose of Position : To lead the product quality process, including engaging with suppliers, performing risk assessments, ensuring compliance, driving improvements, and managing product issues throughout the product life cycle, while also ensuring product regulatory compliances in the respective markets.

Key Responsibilities :

Product quality management

Emerging new product introduction (NPI)/Existing product improvement (EPI) quality issues escalation to suppliers & driving quality improvement actions
Early warning measure (EWM) for safety hazards
Product testing & validation at the warehouse - PEX units, new arrivals etc
Quality reporting - service incidence rates, monthly/quarterly reports, field incidence reports, zero defect reporting etc
Regular reviews with key suppliers
Scheduled meetings with technicians

Regulatory compliance

Timely completion of certification for all ongoing projects and achieving ‘go to market’ objectives
Support the centralization of compliance documentation for the Pacific region database, for ready reckoner & accessibility
Submission management for new projects
Regulatory intelligence and tracking emerging regulations
Communicating with regulatory authorities and 3P agencies and lab visits
Working closely with the product marketing and project teams
Participate in scheduled project meetings & participate in fortnightly project reviews
Notifying the marketing department on potential expiry of existing certification and seeking approval for renewals

Key Performance Indicators :

SIR(%), TCQ($), PEX%, TCQ to Net sales (%)
Regulatory target vs actual ($), Regulatory compliance rate (%)

Desirable Competencies:

a) Seasoned & effective communicator (b) Ability to work with cross-functional teams (c) Process oriented (d) Analytical skills
Education – Diploma/Graduate in engineering (Preferably 2-3 years experience)

Whirlpool Corporation jobs

Senior Analyst, Quality Assurance

Never Miss a New Opportunity