Senior HR Officer - C&B Operations, Financial Services $36k

Michael Page • Full Time • Central And Western District, Hong Kong, HK • 2d ago

Reporting to the Department Head, this role will serve as a trusted subject matter expert across payroll, HR systems, pensions, taxation, and employee lifecycle administration. In addition to overseeing the accuracy and integrity of HR operations, the incumbent will partner with stakeholders across HR, Finance, and external service providers to drive process improvements, strengthen controls, and support regional HR initiatives.

Client Details

Our client is a well-established and highly respected financial institution with a longstanding presence across Asia and a workforce of over 1,000 employees regionally. Known for its strong governance, employee-centric culture, and commitment to operational excellence, the organization offers a collaborative environment where HR responsibilities are well structured and allocated.

Description

HR Operations & Payroll Management

Lead end-to-end payroll administration, ensuring accurate and timely salary processing while maintaining full compliance with internal policies and statutory requirements.
Oversee employee compensation-related transactions, reimbursements, and benefits administration to deliver a seamless employee experience.
Act as a key escalation point for payroll, taxation, pension, and benefits-related enquiries, providing timely and professional support to employees and stakeholders.

HR Systems & Data Governance

Serve as a key custodian of employee data within the HRIS environment, ensuring data accuracy, integrity, and robust governance standards.
Partner with HR, Finance, and technology stakeholders to identify opportunities for process automation, workflow optimization, and HR systems enhancement.
Support HRIS implementation, migration, and enhancement projects, contributing to the evolution of a scalable and efficient HR infrastructure.

Compensation, Benefits & Tax Administration

Manage pension and retirement scheme administration while ensuring compliance with regulatory and organizational requirements.
Oversee tax reporting obligations and related submissions, maintaining high standards of accuracy and timeliness.
Administer employee mobility-related benefits and reimbursement programs with a strong focus on compliance and employee support.

Reporting, Controls & Compliance

Produce insightful HR and compensation reports that support decision-making, workforce planning, and regulatory requirements.
Manage reconciliations and audits by partnering closely with internal and external auditors to ensure transparency, accuracy, and strong governance.
Maintain robust operational controls and confidentiality standards when handling sensitive employee information.

Profile

Bachelor's degree in Human Resources, Business Administration, Accounting, or a related discipline preferred.
6 - 10 years of experience within HR Operations, Payroll, Compensation & Benefits, or Shared Services environments.
Prior experience within professional services, financial services, banking, insurance, asset management, or other regulated industries will be highly regarded.
Strong knowledge of payroll administration, pensions, employee benefits, and taxation reporting.
Experience working with HRIS platforms such as Workday; exposure to HR systems implementation or enhancement projects is a distinct advantage.
Detail-oriented with a strong focus on accuracy, risk management, and process control.
Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proactive, solutions-driven, and capable of working independently while collaborating effectively across teams.
Strong stakeholder management and customer service mindset with excellent interpersonal skills.
Fluent in English and Cantonese, with Mandarin considered an advantage.
Candidates available at short notice or immediately available are welcomed.

Job Offer

Attractive compensation package + benefits
20 days annual leave

This is an excellent opportunity for HR professional who enjoys balancing operational excellence with continuous improvement and system enhancement projects.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Maggie Ip +85225306124.

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