Senior Technical Officer

PARKnSHOP • Full Time • Kwai Chung, Hong Kong, HK • 1d ago

Role Purpose :

The Senior Technical Officer is responsible for ensuring the reliable operation, maintenance, and continual improvement of technical systems and facilities to support business operations. By providing expert technical support, leading preventive maintenance, and resolving issues efficiently, this role contributes to service excellence and operational safety. Through technical expertise, collaboration, and a proactive approach, the position plays a vital role in putting a smile on customers’ faces by ensuring a safe, comfortable, and seamless customer experience.

A typical day in this Role:

Lead and supervise a team of mechanics to carry out daily maintenance activities and emergency job orders for building services and electronic systems, ensuring operational reliability that supports a seamless O+O (Offline + Online) business model and a positive customer experience.
Conduct regular inspections using a scientific and data-driven approach to identify faults, ensure regulatory compliance, and uphold safety and service standards.
Provide hands-on technical support and professional guidance to team members, reinforcing work quality, service excellence, and a customer-focused mindset across all maintenance activities.
Coordinate closely with external vendors and contractors to deliver timely and cost-effective maintenance services, embracing collaboration as our way of working to achieve shared operational goals.
Assist in managing the annual maintenance budget, analyze cost drivers, and recommend data-backed strategies for cost optimization and long-term asset sustainability.
Prepare regular operational and performance reports, analyze maintenance data for continuous improvement, and manage ad-hoc projects as assigned.

Success will depend on:

Tertiary education or above in Building Services or Electrical Engineering or Mechanical Engineering or related disciplines.
3 years or above relevant experience in repair and maintenance, facilities management or related fields.
Basic knowledge of building systems, maintenance operations and safety regulations.
Able to lead and coordinate contractors and internal stakeholders.
Good communication and problem-solving skills.

Don’t miss the chance to join our winning team!

Interested parties please forward your resume with current and expected salary package to our Company’s email. To be one of US, you can enjoy:

Comprehensive Medical and Life insurance coverage, including your spouse and children
Exclusive company pension schemes
Marriage, Maternity and Paternity Leave
Exclusive shopping discount, Bazaar Sales for our people only
Professional training and career advancement opportunities

A rewarding remuneration package will be offered. Interested parties please forward detailed resume to: People Department, PARKnSHOP (HK) Limited, Watson House, 1-5 Wo Liu Hang Road, Fo Tan, N.T., email to us or WhatsApp 6310 0139Apply Now for enquiries.

我們提供優厚薪酬及福利。有興趣申請者，可將履歷郵寄至新界火炭禾寮坑路1-5號屈臣氏中心 (百佳超級市場人力資源部)、電郵。申請者亦可WhatsApp 6310 0139Apply Now 查詢。

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the AS Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

我們乃平等機會僱主，歡迎所有合資格人申請。所有資料將會絕對保密，並只用作考慮屈臣氏集團有關或類似職位之申請。未獲取錄之申請者的所有個人資料將於十二個月內予以銷毀。

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