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Full-time / Part-time Customer Service Ambassador

Phillip Securities (HK) Ltd. • Part Time • Yau Ma Tei, Hong Kong, HK • 1d ago

Proficient in mobile applications, WhatsApp, WeChat, and other social media plat
2 to 6 days per week
4 - 8 hours per day

Responsibilities:

Welcome customers and handle general enquiries professionally
Assist customers with the account opening process
Guide customers in using online and mobile account opening services
Verify and organize customer documents
Provide a high level of customer service and support
Support the daily branch/store operations and administrative tasks
Support promotional and customer engagement activities as required

Requirements:

HKDSE graduate or above
Good communication and customer service skills
Proficient in mobile applications, WhatsApp, WeChat, and other social media platforms.
Proactive, responsible, and strong team player with a positive attitude
Good command of spoken and written English and Putonghua; Cantonese is preferred
No prior financial industry experience required. On-the-job training will be provided
Experience in banking, securities, financial services, retail, or customer service industries is an advantage

Working Hours:

2 to 6 days per week
4 to 8 hours per day
Includes Saturdays, Sundays, and public holidays
Flexible work schedules available
Preference will be given to candidates who can commit to long-term part-time positions
Full-time permanent employment opportunities may be considered for suitable candidates

If you are looking for an environment of growth and opportunities, please email your resume stating your present and expected salary to Personnel & Administration Department or clicking Apply Now.

“All personal data collection is for recruitment purposes. The data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.”

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