Senior Chinese Medicine Dispenser (高級中藥配藥員) (26132)

The Chinese Medicine Hospital of Hong Kong • Full Time • Tseung Kwan O, Hong Kong, HK • 1w ago

THE CHINESE MEDICINE HOSPITAL OF HONG KONG

Since commencing phased services in December 2025, the Chinese Medicine Hospital of Hong Kong (CMHHK) has been serving the community as a flagship institution leading Chinese medicine (CM) development. Controlled by the Health Bureau and operated under a public-private partnership model, CMHHK is managed by Hong Kong Baptist University through its incorporated operator, the HKBU Chinese Medicine Hospital Company Limited. We are dedicated to five key missions: clinical services, education and training, research, multi-stakeholder collaboration, and creating health value.

CMHHK offers comprehensive CM care through inpatient, day-patient, outpatient, and community-based programmes, with 65% of services government-subsidised to ensure accessible healthcare. As a pioneer in integrated Chinese-western medicine, CMHHK operates three clinical service models tailored to diverse patient needs. Currently in our first year, we focus on outpatient and day inpatient services, with full inpatient services and a 20-bed clinical trial centre to be progressively launched within five years. We initially offer 12 CM specialty services—including post-stroke rehabilitation and cancer care—with remaining services to follow by 2030.

As the teaching hospital for three local universities, CMHHK collaborates closely with academic partners on clinical standards, training, and research. We have also established strategic partnerships with Chinese Mainland hospitals, facilitating talent exchange and research networking. Through international collaborations with institutions in Germany and Australia, we aim to position Hong Kong as a global bridge for CM advancement.

As CMHHK expands our services and team, we are seeking dedicated professionals across various disciplines to join us. If you are passionate about advancing Chinese medicine and making a difference in healthcare, we invite you to explore career opportunities with us.

Senior Chinese Medicine Dispenser (高級中藥配藥員) (26132)

Responsibilities:

Oversee daily dispensing workflows, build shift rosters, task allocations, and supervise frontline staff performance and discipline;
Perform secondary checks on high-risk prescriptions, ensure dual verification for controlled herbs, and conduct spot checks on decoctions and labeling;
Monitor automated decoction and packaging equipment, manage HIS/PMS data sync, and handle routine maintenance, inspections, and fault logging;
Supervise storage conditions, expiry tracking, and stocktaking for Chinese herbal medicines, while maintaining environmental hygiene and residue disposal;
Conduct on-the-job training, technical assessments, and emergency drills to enforce standard operating procedures and improve accuracy;
Ensure strict adherence to the Chinese Medicine Ordinance and safety codes while maintaining accurate logs for audits and full traceability;
Coordinate with practitioners regarding prescription changes, handle operational emergencies or herb shortages, and provide patient guidance;
Shift work on public holidays and weekends.

Requirements:

A bachelor’s degree or certificate/diploma course in CM pharmacy/ dispensing or related disciplines;
An advanced level certificate/diploma in CM pharmacy/dispensing or related disciplines;
10 years or more experience as a CM technician/ dispenser;
Experience in CM dispensing, processing and operation of CM pharmacy;
Experience in CM pharmacy design and management is highly preferable;
Show strong leadership in leading the CM pharmacy team;
Possess innovative ideas and experience in smart CM pharmacy management;
Possess professional knowledge in Chinese Materia Medica identification and quality control;
Meticulousness, excellent communication, analytical and problem-solving skills, and a strong sense of responsibility;
Self-motivation with the ability to work independently as well as with a team;
An excellent command of both written and spoken English and Chinese (including Putonghua); and
Proficiency in using Microsoft Office applications (Word, Excel and PowerPoint), SPSS and Chinese word processing.

Work location: The Chinese Medicine Hospital of Hong Kong in Tseung Kwan O.

Salary will be commensurate with qualifications and experience.

Interested parties please send your full resume with current salary and expected salary by clicking "Quick Apply".

Personal data provided in application will be treated as strictly confidential and used for recruitment purpose.

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