Assistant Manager, Securities Transfer

Computershare • Full Time • Kowloon, Hong Kong, China • 1d ago

Location: Megabox, Hong Kong

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

As part of the Customer Operations Securities Transfer Team within our Hong Kong Operations function, you'll contribute to a critical service that supports shareholders throughout their ownership journey. The team is responsible for processing securities transfer transactions and maintaining accurate shareholder records, ensuring a seamless and compliant experience for our clients.

A role you will love

As the Assistant Manager – Securities Transfer, you will have the opportunity to lead daily operations, manage complex transactions, and play a key role in safeguarding the integrity of our share registry services. You will partner with stakeholders across the business, provide guidance on challenging cases, drive continuous improvement, and ensure our processes remain aligned with evolving regulatory requirements.

This role is ideal for someone who enjoys combining operational excellence, risk management, and people leadership to deliver outstanding outcomes. You'll be empowered to contribute your expertise, influence change, and further develop your leadership capabilities while supporting a high-performing team in a dynamic and regulated environment.

If you're looking to take the next step in your career and broaden your impact within the organization, this is an exciting opportunity to do so.

Some of your key responsibilities will include: 

Oversee the end-to-end securities transfer process, ensuring transactions are completed accurately, efficiently, and within agreed service standards.
Manage and resolve complex securities transfer cases, providing guidance and support to the team where required.
Identify, investigate, and escalate potential fraud or high-risk transactions in line with risk and compliance requirements.
Ensure all transactions are processed in accordance with regulatory requirements, internal policies, and operational procedures.
Act as an escalation point and subject matter expert for challenging corporate transfer cases.
Monitor regulatory changes and implement updates to procedures, controls, and process documentation.
Maintain the accuracy and integrity of shareholder records and transaction data.
Drive continuous improvement initiatives to enhance operational effectiveness, efficiency, and client outcomes.
Collaborate with internal stakeholders to support service delivery and ensure a positive customer experience.
Support, coach, and develop team members, fostering a collaborative and high-performing team culture.

What will you bring to the role?

Degree qualification with experience in operations and team leadership, preferably within the banking, securities, or financial services industry.
Strong knowledge of corporate transfer processing, share registry services, transfer agency operations, corporate actions, or corporate account opening.
Proven ability to manage complex transactions and make sound, risk-based operational decisions.
Strong stakeholder management and communication skills, with experience engaging with brokers and external parties.
A proactive, solutions-focused approach with excellent attention to detail and the ability to work effectively in a fast-paced environment.
Demonstrated commitment to delivering high-quality, compliant, and customer-focused outcomes.
Experience coaching, mentoring, or supporting the development of team members is highly regarded.
Strong organisational skills with the ability to manage competing priorities and meet service delivery commitments.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Since 1978, we’ve been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we’re now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

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