Assistant Volunteer Development Manager

Hong Kong Red Cross • Full Time • Yau Ma Tei, Hong Kong, HK • 3d ago

Develop and implement promotional strategies to enhance volunteer services
Create engaging communication materials across various channels
2 years experience in marketing, corporate engagement, volunteer services

Job Purpose:

The position plays a key role in advancing volunteer development and engagement by driving promotional initiatives, coordinating volunteer programmes and fostering strategic partnerships. Working closely with volunteers, internal teams and external stakeholders, the incumbent will support volunteer mobilisation, programme implementation and service improvement initiatives to enhance community impact. The role also contributes to strengthening volunteer participation, retention and development while supporting the delivery of the Hong Kong Red Cross's humanitarian services and organisational goals.

Key Responsibilities:

Develop and implement promotional strategies to enhance volunteer services and engagement
Create engaging communication materials across various channels to promote initiatives
Coordinate and mobilise volunteers for organisation-wide programmes and events
Ensure effective planning and deployment of volunteers for smooth event execution
Support emergency mobilisation and maintain readiness of volunteer resources
Manage and engage volunteer teams to ensure active participation in programmes
Build strong relationships with volunteers to enhance retention and development
Plan and implement programmes, including preparing proposals, budgets and reports
Monitor progress, identify issues and recommend improvements to enhance service quality
Strengthen collaboration with internal teams and external stakeholders
Provide guidance and support to volunteers and staff on engagement matters
Support team operations and perform other duties as assigned

Requirements:

Bachelor Degree in Marketing, Business Administration, Social Science, Social Work or related disciplines with at least 2 years of relevant experience
Preferably with experience in marketing, corporate engagement, volunteer services or event management
Strong marketing mindset with experience in promotions, campaigns and content development
Good knowledge in stakeholder engagement and volunteer or community services
Creative, proactive, adaptable and able to take initiative in a dynamic environment
Strong communication, writing and interpersonal skills
Independent, result-oriented and able to work under pressure
A good team player with strong collaboration skills with internal and external parties
Passionate about humanitarian work and volunteer development
Proficient in MS Office; design and video editing skills are an advantage
Good command of written and spoken English and Chinese (including Putonghua)
Willing to work on weekends or public holidays when required

Fringe Benefits:

Fringe benefits, including generous annual leave, marriage leave, caring leave, volunteer leave, medical and dental benefits (including dependents), Employer MPF voluntary contribution, and a discretionary incentive payment (where applicable), will be offered to the right candidates.

Contract Period: 1 Year

Interested candidates are invited to submit an online application, by clicking the "Apply" button.

Review of applications will start as soon as possible and continue until 2 August 2026, or until the post is filled, whichever is earlier.

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 4 weeks may consider their applications unsuccessful and all related information will be kept on our files up to a period of 6 months.

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