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Senior Quality Assurance Officer

Hong Kong Air Cargo Terminals Limited (Hactl) • Full Time • Chek Lap Kok, Hong Kong, HK • 1d ago

Lead audits, CAPA and quality improvement initiatives
3+ years in QA/Safety; aviation experience preferred
5-day week, bonuses, medical, dental and family coverage

Key Duties

Conduct audits and inspections on operational quality and safety performance to ensure compliance with regulatory, ISAGO, airline and third-party requirements.
Identify, correct and/or stop quality and safety malpractices and provide guidance to prevent recurrence.
Lead internal management system audits, including planning, execution, evaluation, reporting and follow-up activities.
Monitor company performance indicators, identify adverse trends and follow up with relevant departments to achieve performance targets.
Drive continuous improvement initiatives to enhance operational performance and achieve KPIs.
Analyze audit findings, incidents and performance trends to identify systemic issues, communicate recommendations, and ensure effective CAPA implementation and closure.
Coordinate, prepare for and participate in customer airline, certification and external audits, and monitor the External Audit Management System (EAMS).
Maintain the company's documentation management system and ensure manuals, procedures and records comply with regulatory, industry, airline, internal and certification requirements.
Coordinate with relevant stakeholders in the development and revision of manuals and procedures.
Assist in the preparation of Management Review meetings and related reports.
Prepare training materials and conduct quality and safety training programmes.
Act as the delegate of the Manager – Quality Assurance during his/her absence.
Perform any other duties as assigned by the supervisor.

Requirements

Degree holder in any discipline or equivalent.
Minimum 3 years' experience in quality assurance and/or safety-related functions, exposure in aviation industry is an advantage.
Knowledge of quality management systems, safety management systems and audit processes is an advantage.
Strong analytical, communication and interpersonal skills.
Good command of spoken and written English and Chinese.
Able to perform outdoor and shift duties, including overnight shifts.
Preferably holder of a valid Hong Kong Driving Licence Class 1 & 2.
Candidates with less relevant experience may be considered for the position of Quality Assurance Officer.

We offer 5-Day work week with a competitive and comprehensive remuneration package including Chinese New Year bonus, discretionary bonus, transport subsidy, employer topped-up MPF contributions, medical benefits (including family members), voluntary dental coverage (including family members), life insurance, birthday leave, extra annual leave, marriage leave, maternity leave, paternity leave, newborn baby gift, sports centre and free shuttle bus.

Interested parties please apply with full resume detailing experience, qualifications and expected salary by post, by e-mail or click Apply Now.

By post: Human Resources, 6/F, North Office Block, SuperTerminal 1, Hong Kong International Airport, HK

By e-mail: jobs@hactl.com

Please quote the above reference in your application. To know more about our company, please visit our website https://careers.hactl.com/.

Applicants not invited for interview within four weeks should consider their applications unsuccessful. Applicants’ personal data collected will only be used for the sole purpose of recruitment. The data of unsuccessful applicants will be destroyed within six months.

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