Learning & Development Manager / Assistant Manager - The Langham, Hong Kong

Langham Hospitality Group • Full Time • Hong Kong, HK • 12h ago

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

Located at the most fashionable address of Tsim Sha Tsui, Hong Kong, you will be part of a dynamic team to drive for maximizing the long-term growth of the Hotel by driving revenue and delivering high standards in guest experience in alignment with the culture and values of Langham Hospitality Group.

OUR VISION

Building Great Memories

MAJOR ACCOLADES

-Three MICHELIN Stars – T'ang Court, 2016 - 2026

-Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK & Macau), 2021 - 2025

-EarthCheck Certification Master Certificate, 2025

-Caring Company Award Advanced Performance, 2004 - 2025

-Caring Employer Medal, 2025

-The Best of The Best Masterchef – T’ang Court, 2020

-Forbes Travel Guide Five-star Award Winner, 2015 - 2019

-Travel+Leisure Best Top 5 Hotels in Hong Kong, 2016

Responsibilities

Identify learning and development needs of different departments, tailor-made solutions to their business needs, monitor the effectiveness of the training programmes and manage relevant actions to achieve a reasonable ROI.
Oversee the annual L&D budget tailored to the hotel needs with sound business consideration and monthly training expenses.
Design, develop and deliver face-to-face training programmes / activities / events effectively for all Colleagues or specific targeted participants (Department Heads, Managers, Supervisors and General Staff).
Coach and partner with Department / Section Heads to identify, train and lead departmental trainers in both Front of House and Back of House departments to meet management’s expectations and sustain positive development culture in the hotel.
Implement and strengthen hotel culture including core values and service standards by training campaigns when needed.
Initiate and manage performance-based and service quality recognition programmes in line with training needs assessment and engagement with high performers.
Sustain strong partnerships with educational institutions / community organizations in Hong Kong and overseas for branding learning opportunities in collaboration with HR recruitment team.
Lead relevant staff engagement, communications initiatives or other enhancement projects in relation to career / personal growth directed by Director - People and Culture.
Perform other duties as assigned by Director - People and Culture.

Qualifications

Bachelor Degree holder or above in Management or hospitality-related discipline; Certificated trainer of relevant qualifications or management skills are definitely a plus.
At least 8 years of solid experience in learning and development in hospitality industry; Similar capacity in hotel is advantageous.
Self-motivated, proactive, well-organized, detail-minded with strong leadership and decision-making skills as well as communication and interpersonal skills.
Sound track records on hands-on training design, facilitation and evaluation.
Able to establish rapports with various stakeholders internally and externally.
Passionate in people development and training to drive for business results.
Excellent presentation, business coaching and strong project management skills and can work independently.
Proficient in MS Office: Word, Excel and PowerPoint, English and Chinese word processing.
Strong Command of English, Cantonese and Mandarin (Verbal and Written).

*Candidate with more experience will be considered as Learning & Development Manager.

Please share your current and expected salary on your CV.

To understand more about our people, workplace and the culture, you may watch our latest stories at below: https://www.youtube.com/@TLHKGHRConnect

Similar Jobs

Regional Human Resources Manager

Gough Recruitment • Full Time • Hong Kong, HK • 16h ago

Human Resources / Office Administration Full Time

Our client is a growing APAC-focused organisation operating within a dynamic, technology-driven environment and experiencing strong regional expansion. This role offers the opportunity to partner closely with business le...

16h ago

Apply

SENIOR SECRETARY

Henderson Land Development Company Limited 恒基兆業地產有限公司 • Full Time • Central And Western District, Hong Kong, HK • 17h ago

Human Resources / Office Administration Full Time

University graduate from overseas university Excellent in both written and spoken English and Chinese including Putonghua Good command of PC knowledge Minimum 10 years' relevant experience in supporting the top managemen...

17h ago

Apply

銷售行政助理（歡迎IANG投遞）

Wing Hing Financial Services Co • Full Time • Hong Kong, Hong Kong, HK • HK$ 15,000 - HK$ 20,000 / month • 1d ago

Human Resources / Office Administration Full Time

香港永久居民 / 持單程證 / 持IANG簽證 / 受養人簽證人士 ⁠全面在職培訓及專業提升課程有競爭力的薪資福利崗位職責負責香港保單簽訂，確保資料準確合規審核客戶投保資料，核實真實性並即時反饋問題對接客戶、業務員及相關部門，處理...

1d ago

Apply

Assistant Administration Manager

The Hong Kong Research Institute of Textiles and Apparel Limited • Full Time • Jordan, Hong Kong, HK • 1d ago

Human Resources / Office Administration Full Time

execute office operations and administrative support monitor the implementation of policies and procedures on office operations assist in facilities and property management Reporting to the Facilities Management Manager,...

1d ago

Apply

Admin Clerk | 電梯維修安裝公司 ( 22K*13 months + 12AL )

Caterbee HR Solutions Limited • Full Time • Hong Kong, Hong Kong, HK • HK$ 18,000 - HK$ 22,000 / month • 1d ago

Human Resources / Office Administration Full Time

18K ~ 22K*13 months + 12AL 持有高級文憑或副學士學歷歡迎應屆畢業生職位職責 : 負責住宅及商廈電梯維修安裝標書跟進，以及工程公司日常行政工作與英文文件處理協助工程經理辦理上單、上名、入積等相關文件接聽來電、記錄來電資訊...

1d ago

Apply

ASSISTANT ADMINISTRATION OFFICER

Henderson Land Development Company Limited 恒基兆業地產有限公司 • Full Time • Central And Western District, Hong Kong, HK • 1d ago

Human Resources / Office Administration Full Time

Degree holder Minimum 2 years' working experience in all-round office administration functions in sizable company Good command of written and spoken English and Chinese Proficiency in PC applications including Excel and...

1d ago

Apply

Officer (Member Protection and Services) – Customer Services

Mandatory Provident Fund Schemes Authority • Full Time • Ngau Tau Kok, Hong Kong, HK • 1d ago

Human Resources / Office Administration Compliance Full Time Customer Service

The Job To handle enquiries from the public received through telephone and service counters in relation to MPF and ORSO legislation/issues; To receive complaints from the public and compile complaint reports; To prepare...

1d ago

Apply

ASSISTANT SECURITY MANAGER

Henderson Land Development Company Limited 恒基兆業地產有限公司 • Full Time • Central And Western District, Hong Kong, HK • 1d ago

Human Resources / Office Administration Full Time

Responsibilities: Ensure office security & safety of employees, facilities and assets Lead and direct sub-ordinates to provide quality services with high disciplines Develop security strategies, review operational pr...

1d ago

Apply

Reception Assistant Manager / Reception Supervisor

Aqua Restaurant Group • Full Time • Central And Western District, Hong Kong, HK • 1d ago

Human Resources / Office Administration Full Time

Global Restaurant Group 5 Days Work Week Prime Location The Job Lead a team of receptionists on day-to-day operations and maintain smooth operations in restaurant Provide high quality services to the guests Be able to co...

1d ago

Apply

SENIOR ADMINISTRATION OFFICER

Henderson Land Development Company Limited 恒基兆業地產有限公司 • Full Time • Central And Western District, Hong Kong, HK • 1d ago

Human Resources / Office Administration Full Time

Responsibilities: Provide full spectrum of general administration support to the Company under Administration Department Manage several office administrative functions such as supervising counter service team, reviewing...

1d ago

Apply