Admin Assistant, Global Investment Banking, Hong Kong

Bank of America • Full Time • Hong Kong, Hong Kong Island, Hong Kong S.A.R. • 1w ago

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing diverse and confidential administrative support, including greeting and directing customers, associates, or other visitors. Key responsibilities include answering phone calls and taking messages, scheduling meetings, booking conference rooms, and making appointments. Job expectations include performing administrative duties including updating documents, memos, letters and forms and following procedures and practices.

Responsibilities:

Provide full administrative support to executives and team
Manage complex calendars, scheduling internal/external meetings and resolving conflicts
Screen and handle incoming calls with discretion and proper prioritization
Coordinate complex travel logistics e.g. flights, visas, itineraries, etc
Process expense claims and invoices in line with company policies
Support onboarding of new hires/transferees e.g. system setup, equipment, office arrangements, etc
Provide logistics support to regional and global visitors
Support events logistics with proper approval and record keeping
Perform general office administrative duties
Accurately document and relay messages with appropriate judgment

Requirements:

At least 3 years of relevant experience providing support to team of executive; prior financial institution experience is highly preferred
Excellent communication and organizational skills, with the ability to interact effectively with senior management
Ability to work collaboratively under tight deadlines with minimal supervision, and flexibility to work extended hours or weekend when needed
Self-motivated with a proactive mindset, capable of handling a wide range of responsibilities independently while contributing as a team player
Professional and diplomatic in handling sensitive situations and client interactions
Positive attitude, proactive, energetic, and hardworking team player
Fluent in English and Chinese; proficiency in Mandarin is an advantage

Skills:

Administrative Services
Facilities Management
Office Administration
Prioritization
Adaptability
Attention to Detail
Collaboration
Customer and Client Focus
Planning
Oral Communications
Problem Solving
Written Communications
Proficient in MS applications e.g. Word, Excel, PowerPoint

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

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