Customer Service Ambassador (Tsuen Wan)

Sources Fame Management Limited • Full Time • Tsuen Wan, Hong Kong, HK • 1d ago

Handle and follow up customer requests, enquiries and complaints
HKCEE/ HKDSE or above
Fresh graduates are welcome

Space to make a transformative impact, career and life.

At Chinachem, we create space for every kind of brilliant, and define ourselves by our purpose and impact. Our people are the pulse of the business, and it’s our entrepreneurial, vibrant culture that’s at the heart of our success. We offer a workplace where talent is empowered to have positive impact.

Originate world-class, world-changing work and experiences that enhance regeneration, resilience and recognition. Share in the successes and rewards that we’ll build as a team.

How you will make an impact:

Provide daily operations of the concierge counter and deliver quality customer services to customers
Handle and follow up customer requests, enquiries, complaints and emergency causes.
Provide support in various promotional activities / operation
Handle daily administrative work

What we are looking for:

HKCEE/ HKDSE or above
1-2 years experience in property management is preferred
Good command of spoken & written English
Knowledge of PC operations
Self-motivated, hard working and willing to learn

At Chinachem, we share a singular vision: “Places with Heart.” This binds us together in enriching the lives of People, driving Prosperity and protecting our Planet in order to deliver lasting commercial, social and environmental benefits. We encourage all of us to do good and engage with our communities through our CCG Hearts Loyalty Programme. Yet, while united in purpose, we deeply respect individual differences and champion diversity and inclusion throughout our organization. In the year 2022/23, over 42% of our management positions are held by women. As an equal opportunity employer and a proud signatory of “The Racial Diversity & Inclusion Charter for Employers,” we warmly welcome applicants from all backgrounds to join the Chinachem family.

We offer a comprehensive package that mirrors our genuine appreciation for the contributions you’re set to make. Should our collective purpose align with your personal and professional aspirations, we invite you to be a part of our transformative journey. Forward your full resume, highlighting both current and expected remuneration and your earliest availability, to our Human Resources Manager at Chinachem Group, 35-38 Floor, Tower 2, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, N.T. For those preferring a streamlined approach, the Apply Now option is just a click away.

We give every application the attention it deserves. However, if you haven't received a response within 8 weeks, please understand that we might be looking for a different fit at this time.

This Personal Information Collection Statement applies to the collection, use and handling of personal data by the employing company within Chinachem Group (the “Company”) pursuant to the Personal Data (Privacy) Ordinance (Cap. 486). “Chinachem Group” refers to Chinachem Group Holdings Limited and its holding companies, subsidiaries, affiliates and associated companies. The types of personal data the Company collects from you may include (1) your personal particulars (e.g. your name); (2) your contact information (e.g. telephone number or email address); and (3) your employment information (collectively “Personal Data”). The Personal Data you provide will be treated with utmost confidentiality and used for recruitment related purposes including the assessment of your suitability to assume the job duties of the position you have applied and to determine remuneration offer. While the provision of full and complete information is necessary for our selection process, sharing your personal details is a voluntary decision. Failure to provide any of the requested data may impact the processing and outcome of your application. All Personal Data provided by you will be retained for a maximum of 24 months and then subsequently erased. Where there are suitable vacancies in the Company’s subsidiaries or associate companies during that period, we may transfer your application to them for consideration of employment, but only with your prior consent. Save and except your current or former employers, academic institutions and service providers engaged by the Company for reference checking purpose, your Personal Data will not be disclosed to any third parties for other unrelated purposes without your prior consent. Applicants have the right to request access to and correction of their Personal Data in relation to their application. If you wish to exercise this right, please submit your request in writing to the Human Resources Department of the Company by emailing to hrpd@chinachemgroup.com with the subject line 'Personal Data Access Request'. You may also submit your request directly to the Human Resources Department of the Company at 35-38/F, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, New Territories, Hong Kong.

In creating Places with Heart, we prioritize empowering our people to make a transformative impact, career and life.

Similar Jobs

Telephone Operator (Service Centre Associate / Team Leader) [5-day Work Week]

Executive / Personal Assistant / Customer Service • Full Time • Tsuen Wan, Hong Kong, HK • 1w ago

Executive / Personal Assistant / Customer Service Full Time

Telephone Operator Fresh graduate will also be considered 5-Day work week Responsibilities: To handle all incoming telephone calls related to guest requests, enquiries or complaints To coordinate with concerned departmen...

1w ago

Apply

Front Desk Team Leader / Front Desk Service Associate (5-Day Work Week)

Executive / Personal Assistant / Customer Service • Full Time • Tsuen Wan, Hong Kong, HK • 2w ago

Executive / Personal Assistant / Customer Service Full Time

Hospitality 5-Day work week Fresh graduate will also be considered Responsibilities: To support and assist all aspects of front desk operations To provide courteous and professional service for all guests Requirements: D...

2w ago

Apply

Customer Service Ambassador (Tsuen Wan)

Executive / Personal Assistant / Customer Service • Full Time • Tsuen Wan, Hong Kong, HK • 2w ago

Executive / Personal Assistant / Customer Service Full Time

Handle and follow up customer requests, enquiries and complaints HKCEE/ HKDSE or above Fresh graduates are welcome Space to make a transformative impact, career and life. At Chinachem, we create space for every kind of...

2w ago

Apply

【招聘｜客服接待Customer Service Relations】

Executive / Personal Assistant / Customer Service • Full Time • Tsuen Wan, Hong Kong, HK • 2w ago

Executive / Personal Assistant / Customer Service Full Time

【形象代表公司門面】參與高端接待與活動籌備，提升自身專業形象與禮儀素養【接觸多元客群與項目】與來自不同背景的客戶交流，拓展視野與職業成長空間【職涯晉升路徑清晰】表現優異可晉升為客服主管、活動策劃專員、品牌公關等職位加...

2w ago

Apply

Assistant Manager – Sales

Executive / Personal Assistant / Customer Service • Full Time • Tsuen Wan, Hong Kong, HK • 2w ago

Executive / Personal Assistant / Customer Service Full Time

Master First-hand Sales Ordinance in a high-stakes environment. Drive end-to-end sales launches and show flat coordination. Optimize operations using advanced CRM and Power BI tools. Space to make a transformative impact...

2w ago

Apply

程序幹事II (Programme Worker II)

Executive / Personal Assistant / Customer Service • Full Time • Tsuen Wan, Hong Kong, HK • 3w ago

Executive / Personal Assistant / Customer Service Full Time

香港中學會考或香港中學文憑考試5科合格或以上或同等學歷熟悉電腦操作須輪班支援單位當值、會員登記、設施借用，於地區宣傳及推廣服務等工作具相關工作經驗尤佳入職薪酬按相關工作經驗而定；起薪點最高可達$18,305 工作地區：荃灣...

3w ago

Apply

Contract Receptionist (一年合約)

Executive / Personal Assistant / Customer Service • Contract / Project Based • Tsuen Wan, Hong Kong, HK • HK$ 18,000 - HK$ 20,000 / month • 1w ago

Executive / Personal Assistant / Customer Service Contract / Project Based

荃灣 Reception (18-20K) 5年以上接待及辦公室支援工作經驗可立即上班者優先考慮薪金：18K-20K 工作地點：荃灣工作時間: 星期一至五 9AM - 6PM 職責提供一般接待和行政支持，確保辦公室運作順暢接待訪客管理接待區，確保其整潔美觀...

1w ago

Apply

Human Resources and Administration Assistant (3 months contract)

Executive / Personal Assistant / Customer Service • Contract / Project Based • Tsuen Wan, Hong Kong, HK • 2w ago

Executive / Personal Assistant / Customer Service Contract / Project Based

Responsibilities: Assist in providing essential human resources services, including but not limit to daily routines relating to recruitment and selection, leave and attendance, transfers, and terminations, C&B admini...

2w ago

Apply

Senior Officer - Leasing (Marketing)

Chinachem Group • Full Time • Tsuen Wan, Hong Kong, HK • 1d ago

Public Relations / Marketing / Media Full Time

Creative, responsible with good marketing sense Minimum 5 years' solid experience in event management Experience with property developers or event agencies is an advantage Space to make a transformative impact, career an...

1d ago

Apply

Senior Investment Analyst

Chinachem Group • Full Time • Tsuen Wan, Hong Kong, HK • 1d ago

Banking / Finance Full Time

Bachelor’s degree in Finance, Economics, Surveying, Real Estate, or any related 3-5 years’ exp in a corporate environment in an investment/transactions capacity Proficient in Microsoft Excel, PowerPoint, and financial an...

1d ago

Apply