Senior Business Analyst (quality control, UAT)

Manufacturing • Full Time • Wong Chuk Hang, Hong Kong, HK • 1d ago

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits), Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

Responsibilities:

Act as an internal consultant to understand the business needs in pricing team
Liaise with internal and/or external project teams to support project implementation and problem resolution
Quality control on UAT results
Review IT documents such as Functional Specifications to ensure alignment of user requirements between IT and end-users
Participate in the whole system development life cycle, from gathering requirements, testing, UAT, implementation, documentation to maintenance
Provide IT system support to different users
Investigating, trouble-shooting and resolving reported system issues
Support ad-hoc data extraction, comparison and analysis

Qualifications:

University degree in Statistics, Mathematics, Business, Information Systems or related disciplines
At least 4 years business analysis and project related experience in insurance and/or banking and finance sectors
Business knowledge in Life Insurance industry is preferred
Good analytical mind, self motivated and able to work under minimal supervision
Excellent communication and interpersonal skills with excellent project management skills
Excellent written skill in English, and good command of spoken English and Chinese

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