Senior Project Manager

Professional Services • Full Time • Mong Kok, Hong Kong, HK • 15h ago

Some careers have more impact than others

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Transformation

Hang Seng’s Transformation Services function is a team of professionals driving the Bank’s strategic priorities and managing transformation initiatives across various lines of business and functions for our Hong Kong, China, Singapore and Macau business.

As the Bank’s transformation specialist, the key focuses of the role is: (1) becoming the thought leader of new business/operating model that brings the bank into the future of banking (2) designing the right path to success with unflinching focus on customer centricity; and (3) managing flagship and large scale programmes/ projects with executional excellence, to foster reputation as Businesses’ go-to partner to drive changes.

Should you join our Transformation function, you will be providing professional services to the Bank’s management for their transformation needs, partnering with stakeholders to design sound solutions to resolve problems, and managing complex projects to implement transformative solutions. In your role, you will communicate effectively with businesses/ functions across the bank, and connect front-office parties with various functions such as our technology and operations teams.

The team proactively drives the innovative culture across the Bank and connect the Bank to the dynamic external Fintech world to continue push the innovation frontier to stay competitive. Industry best practices such as design thinking and agile are adopted in our transformation process to deliver best in class and customer centric solutions in a timely manner.

We are currently seeking a high caliber professional to join our department as Project Manager.

Principal responsibilities

Manage programmes/ projects, mostly bank-wide, cross-line projects that cover a variety of topics.
Partner with stakeholders in lines of businesses and functions to formulate and translate the Bank’s strategy into initiatives and requirements for implementation
Drive the delivery of strategic agenda of the bank, as well as the department, including leading innovation and fintech adoption.
Keep abreast of latest technology / best practices in banking industry and proactively explore opportunities with stakeholders to transform current processes/ models with goals of experience, efficiency, revenue or cost improvement
Lead a team to provide professional consultancy, change management, programme/ project management services to multiple lines of businesses and functions throughout the end-to-end of the transformation cycle from design to implementation.
Foster a high engagement team to deliver good quality outputs which exceed user expectations

Requirments

University graduate in related disciplines or other relevant qualifications
Minimum of 8 years’ relevant experience in project management, preferably in financial institution
Strong business consultancy experience, preferably gained from professional business consultancy firm
Good track record managing complex and large scale programmes/ projects
Broad knowledge of banking business and operations will be an advantage
Knowledge in contract management, outsourcing, business management, design thinking, agile approach and Fintech will be an asset
An innovative and strategic mindset with strong managerial, project management, communication, presentation, and analytical skills
Proficiency in both spoken and written English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

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