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Business Analyst - Payment/Remittance (Contract)

Information Technology • Contract / Project Based • Central and Western District, Hong Kong, HK • 1w ago

Responsibilities

Elicit, analyse, and document business and functional requirements through workshops, interviews, and stakeholder discussions.
Analyse end‑to‑end business processes and payment flows; define as‑is / to‑be processes and identify gaps.
Translate business needs into clear functional specifications, user stories, acceptance criteria, process flows, and data mappings.
Act as the key liaison between Business, Operations, Compliance, and IT throughout the SDLC.
Support solution design by clarifying requirements and working closely with architects, developers, and vendors.
Prepare and execute test scenarios and test cases; support and perform SIT, UAT, regression, and end‑to‑end testing.
Manage defects, issues, and change requests, ensuring timely resolution and stakeholder alignment.
Facilitate requirement walkthroughs, solution reviews, and sign‑off sessions.
Maintain complete project documentation and develop operating procedures and user training materials.
Deliver training, provide post‑implementation / hypercare support, and contribute to continuous improvement initiatives.
Track and follow up on risks, issues, dependencies, and assumptions impacting delivery.

Requirements

Degree holder, preferably in Information Technology, Business, or related disciplines.
Minimum 10 years of hands‑on experience as a Business Analyst in banking or financial services projects.
Strong exposure to banking operations and payment/remittance project, preferably in global or regional payment environments.
Solid understanding of SDLC, with experience in requirements management, process mapping, and system implementation.
Hands‑on experience supporting testing activities including test case preparation and UAT execution.
Familiarity with core banking or payment platforms (e.g. T24) is an advantage.
Good understanding of system integration concepts, data flows, and IT architecture.
Strong analytical, problem‑solving, and stakeholder management skills.
Excellent written and spoken English; Cantonese proficiency required.
Proactive, detail‑oriented, and able to work effectively in a fast‑paced, cross‑functional environment.

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