Customer Services Officer (Estate)

Executive / Personal Assistant / Customer Service • Full Time • Hong Kong, Hong Kong, HK • 1d ago

The Job

To solve technical problems and deal with urgent/emergency repairs for designated estates/properties.
To prepare design, budgets, estimates, drawings, specifications and tender document for maintenance and improvement works for senior’s approval.
To administer the tendering and contract administration process which includes drafting letters to invite quotations, obtaining and evaluating quotations, preparing tender documents and issuing works orders for maintenance and improvement works.
To provide technical advice on materials, tools, etc. to PM staff and co-ordinate repair works carried out by technicians or contractors. To supervise and monitor work progress on site and certify work completion.
To conduct regular survey and report of estates and properties not limited to roads, grounds and underground services.
To inspect tenants’ fixtures and various installations and recommend for repairs and improvement as necessary.
To comment the design drawings, specifications, manual; estimate maintenance cost for building elements for new development projects; conduct inspections and testings to identify defects during take over of new projects and liaise / co-ordinate with Projects Division accordingly.
To liaise and coordinate with consultants, utility companies, government departments and other parties concerned on progress of works in estate areas.
To act as a mentor for Senior Maintenance colleagues.
To attend meetings and handle enquiries from tenants / owners / residents’ association/ contractors.

The Person

Degree / Higher Diploma in Building / Construction or equivalent
5 years’ experience in construction or building maintenance.
Comprehensive knowledge of relevant regulations and professional maintenance practices.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.

You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.

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