Facilities Officer (5 days work)

Building / Construction • Full Time • Southern District, Hong Kong, HK • 3d ago

15 days annual leave, birthday leave and duty meal
2 months discretionary bonus
Medical, dental & life insurance

The Facilities Officer provides assistance to Facility Management team in completion of multiple functions of Property Services and Administrative Management for the facilities of the Club.

Job Duties

Assist the Senior Facilities Manager to:-

Respond to the Club inquires and concerns. Ensure timely and quality service delivery to the club. Follow up with other departments to ensure customer satisfaction
Oversee the operation with the team to ensure maintenance, housekeeping, security, valet, gardener and linen service are delivered in compliance with the Service-Level Agreement (SLA) and Standard Operation Procedure (SOP) to achieve the Key Performance Index (KPI) targets
Conduct regular inspections to ensure the operation is in alignment with company standards
Assist in the preparation of annual facilities budget, forecasts and contracts
Review and maintain service reports and agreements and manage external contractors and vendors
Monitor the planned preventive maintenance programme
Implement company policy, guidelines to ensure the facilities services are in normal
Maintain the work order system. Assign and communicate work orders to multiple technicians and assists management in resolving problems
Process invoices and related administration work

Qualification & Skills

Higher Diploma or Degree in Housing / Facilities Management or related disciplines
Minimum two years of related progressive experience and/or training
Good written and spoken English and Chinese language skills
Ability to comprehend and interpret instructions, correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence.
Strong sense of responsibility, able to work under pressure and multi-tasking
Ability to effectively present information to an internal department and/or large groups of employees.
Ability in problem solving and decision making
Good skills with Microsoft Office Suite, Outlook, and intranet/internet
Support between Clubs.
Shift work required on Saturdays, Sundays, and public holidays.
Candidates with less experience may be considered for the Assistant Facilities Officer position.

Working Location: Tai Tam (Transportation allowance applies)

We offer attractive remuneration and career development opportunity. Please send full resume by clicking Quick Apply or by Whatsapp: 9093 7658Apply Now. For more information please visit our website: www.americanclubhk.com

We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.

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