Executive Secretary

Human Resources / Office Administration • Full Time • Hong Kong, HK • 1d ago

This role will be supporting the Chief Brand Experience Officer & GHNW Marketing who is based in Hong Kong and will be also supporting his/her team based in Hong Kong.

Position Responsibilities

Manage the Chief Brand Experience Officer “CBXO”s and coordinate all internal and external scheduling requests.
Organize various internal and external meetings including departmental, regional, and global meetings in an efficient, professional manner within tight timeframes and minimum guidelines given.
Act as a liaison for the Global and Regional Marketing meetings and other key internal stakeholders.
Manage all travel related administration for CBXO and Team Leads, including, but not limited to all travel related requests, prepare travel itineraries; reconcile travel expense reports and submit in a timely fashion.
Provide support to the team e.g. staff on-boarding/off-boarding arrangements and other I.T. / O.S related tasks.
Partner with other administrative staff to coordinate and prepare for meetings.
Partner with other SG-based administrative staff for country based events and/or enterprise event.
Handle confidential information and interacts with all levels of management, other departments, internal and external customers using tact and diplomacy in all dealings.
Perform miscellaneous and ad-hoc tasks tangentially connected to work (e.g. visa administration) with strong sense of responsibility and ownership.
Facilitate interdepartmental communication and manage special projects, as necessary.
Support team activities and events as necessary.

Required Qualifications

A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside of the company at all times.
Highly motivated, reliable and trustworthy individual who can represent the executive office and the team in a professional manner at all times.
Impeccable attention to detail with a strong sense of urgency and the ability to work independently on assignments with minimum supervision and/or guidance.
Ability to deal with a high level of ambiguity and utilize sound business judgment.
Great organizational skills, a strong bias for action and the ability to multitask effectively.
Ability to complete complex tasks and projects quickly with little guidance, react with appropriate urgency to situations that require a quick turnaround, and be able take effective action.
Strong track record of being a team player within a large scale fast-moving and process-driven environment.
Excellent communication (written and verbal) and interpersonal skills.
Flexible, with the ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Demonstrate strong values-based judgment and collaborative spirit to work across levels of the organization

When You Join Our Team

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid

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