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Assistant Guest Relations Officer - Ngau Chi Wan

Hotel / Catering / Club • Full Time • Ngau Chi Wan, Hong Kong, HK • 13h ago

Responsible for providing superior service related
At least 1 year of customer service experience
Form 5 or above

Job Responsibilities:

Monitor and perform day to day operation
Liaise with other department and outside contractors to ensure excellent service delivery
Able to handle both guest complaints and enquiries in a courteous and efficient manner

Job Requirements:

Form 5 or above
At least 1 year's customer service experience, preferably in hospitality, tourism, hotel or related service industry
Experience in the operations of serviced apartments/residences will be an advantage
Service-oriented, mature, independent and able to work under pressure
Good communication and interpersonal skills
Good command of both written and spoken English & Chinese
Computer literate in Ms Word, Excel and Chinese Word Processing
Shift duty is required

We provide attractive remuneration package and fringe benefits for the right candidate. Interested parties please send detailed resume with current & expected salaries via “Apply Now” or send in your application through the Careers section in our Corporate Website: http://www.hongyip.com/Careers.
Royal Elite is an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.

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