Passenger Services Officer - Ticketing Trainee

Executive / Personal Assistant / Customer Service • Full Time • Chek Lap Kok, Hong Kong, HK • HK$ 17,000 - HK$ 19,000 / month • 1d ago

Deliver seamless, error-free passenger booking
Transform complex travel request into smooth, curated flight itineraries
Elevated passenger experience by resolving ticketing hurdles with speed

As an Airline Ticketing Trainee, you will undergo a comprehensive 4-month on-job training program designed to equip you with the skills and knowledge required to excel in the airline ticketing industry. You will work closely with our experienced team and gain practical experience in various aspects of ticketing and reservations.

THE ROLE

Ticketing: Learn the fundamentals of airline ticketing, including issuing, reissuing, and managing tickets.
Reservation: Assist in making and managing flight reservations for customers, ensuring accuracy and efficiency.
Re-Issue: Handle ticket re-issuance processes, including changes and cancellations, while maintaining high customer satisfaction.
Payment Transactions: Process payment transactions accurately and securely, ensuring compliance with company policies.
Ticketing System: Gain proficiency in using our advanced ticketing system to manage bookings and customer information.
Airline Products: Develop a thorough understanding of our airline products and services to provide informed assistance to customers.

THE PERSON

HKDSE / HKCEE or equivalent
Good command of English and Cantonese
Fluent in Mandarin is a definite advantage
Customer service oriented
Good communication and interpersonal skills
Helpful, pleasant and outgoing personality

Start from the ground

Reach high in your career!

Your application and personal information will be treated as strictly confidential and used only for purposes of recruitment and selection. Failure to supply such information may affect your application result.

Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.

Interested candidate please click Apply Now to apply online

A competitive package and promising career prospect will be offered to the right candidate.

For more company information, please visit our website at www.menziescnac.com

If you have any enquiries, please contact us by either Whatsapp at 6799 3608 or our recruitment hotline at 2216 2222

Applicants who are not invited for interview within 8 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.

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