Concierge Officer (Bell Captain)

Travel / Tourism • Full Time • Tsim Sha Tsui, Hong Kong, HK • 6d ago

A new IHG hotel in TST
Luxury & Lifestyle
5-day work week

Kimpton Tsim Sha Tsui Hong Kong Recruitment Day
香港尖沙咀金普頓酒店招聘日

Your Chapter, Our Legacy
金彩未來、普寫傳奇

Join the Revolution. Redefine Luxury and Lifestyle. Make it Personal.
加入革新的行列，重塑奢華與生活風格，成就個人化的體驗。

Date 日期: 10 February 2026 (Tuesday) | 2026年2月10日 (星期二)
Time 時間: 10:00a.m. – 3:00 p.m. | 上午10時至下午3時
Venue 地點: Swim Club, 50/F, Kimpton Tsim Sha Tsui Hong Kong, 11 Middle Road, Tsim Sha Tsui | 尖沙咀中間道11號香港尖沙咀金普頓酒店50樓Swim Club

Connect with us by registering in advance for our Recruitment Day at LINK.
通過連結預約參與我們的招聘日吧！

Our guests’ memorable experiences have to start somewhere. So why not with you? As the Concierge Officer (Bell Captain) at Kimpton Tsim Sha Tsui Hong Kong, you will take ownership of delivering exceptional first impressions – providing personalized recommendations to the city, firsthand information of the latest activities and restaurants in town.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

Delivering a bespoke staying experience based on Kimpton Guest Journey as unique individuals
Greeting guests, opening doors and assisting guests/visitors entering and leaving the property
Assisting guests/visitors in and out of vehicles, including loading/unloading luggage
Transporting guest luggage to and from guest rooms and/or designated area; assisting with luggage storage and retrieval
Managing outgoing guest mail, courier services, postage of parcels and freighting as directed by guest
Handing any guest enquiries regarding the city, restaurants, transportations, events and attractions

What we need from you

A minimum of 2 years of experience in a hotel guest service operation
A higher diploma in hotel management or equivalent
Proactive, agile, creative, charming and joyful
Strong knowledge of the local community, including dining, entertainment and attractions
Excellent communication skills in both English and Chinese (Cantonese and Mandarin) are essential, both spoken and written; knowledge of other languages is a plus

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you apply for the job. Start your journey with us today.

Please write us with full resume, current and expected salary by clicking [via CTgoodjobs Apply Now ] .

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.

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