Part-time Customer Services Officer ($79 - 89/hr, Gov. Contract, Long-term)

Human Resources / Office Administration • Part Time • Wan Chai, Hong Kong, HK • HK$ 50 - HK$ 89 / hour • 2w ago

$79 - 89/hr
Working Location: Wan Chai
Long-term Contract

Job Descriptions

Our client is working in the public services They are now looking for new candidates that could support their research team’s further operations.

Responsibilities

To answer phone calls from customers and member of the public
Handling enquires in publicity activities held outdoor occasionally
Responsible on data entry, like customer contacts, enquiries, applications and complaints
Refers enquires and complaints to specific sections and divisions to as appropriate for follow up actions and obtain and advise the concerned enquirers/applications/complainants of the updated information about the processing of the enquiries/applications/complaints
Prepare written operational and monitoring reports

Requirements

Five subject passed or above in the HKDSE/ HKCEE
Able to speak fluent Cantonese and English, knowledge of Mandarin is necessary
Able to communicate in writing Chinese and English
Good at Chinese and English typing and basic computer knowledge
Avabilable to work on 15:00 - 00:00/ and 23:00 - 08:00 is advantaged

We offer:

Paid training session
After training: $79 - 89/hr
Renewable contract

Applicant should send full C.V. with your expected salary to “Apply Now”. Please quote the ref. ‘Part-time Customer Services Officer ($79/hr, Gov. Contract) (Ref. WSDT7)’ on your application. For enquiries, please contact on +852 6446 0240 (WhatsApp only)

Personal data provided by applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.

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