Assistant Manager / Officer - School of Business and Management (MBA Programs)

Executive / Personal Assistant / Customer Service • Full Time • Sai Kung, Hong Kong, HK • 1d ago

About the Role

The HKUST MBA Office is looking for a self-motivated and detail-oriented individual to join our Program Team. This role provides crucial administrative and logistical support to ensure smooth program operation and an engaging student experience. It is a hands-on operational role that involves project coordination, event logistics, and day-to-day administration. Ideal candidates enjoy problem-solving and supporting students and colleagues in a dynamic, fast-paced academic environment.

Project Planning and Administration

Plan and organize program events and activities (orientations, workshops, student-led initiatives, networking sessions).
Drive new projects or initiatives to enhance student support and program delivery.
Manage logistics, procurement, and budget tracking for related activities.
Provide assistance for special projects or tasks assigned.

Student Engagement and Affairs

Serve as the main contact for assigned MBA cohorts.
Build positive, professional relationships with students; handle inquiries and provide guidance in accordance with university policies.
Manage routine administrative tasks and documentation related to student affairs.

Course Support

Assist with course preparation and delivery, including venue booking and copyright clearance.
Prepare and maintain student profiles and related documentation.

Online Courses and Initiatives Support

Work closely with the internal team and external vendors to prepare and develop materials for online courses such as shooting with the faculty, and other learning initiatives to enhance the overall student experience.

Requirements:

A bachelor's degree in business administration, education, communications, or related discipline.
At least 5 years of post-qualification work experience is required for the Assistant Manager role. Candidates with less experience may be considered for the position of Officer. Relevant administrative, operations, or event coordination experience will be an advantage.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with databases is advantageous.
Comfortable with online collaboration tools (Teams, Zoom, etc.).
Strong English and Chinese (Cantonese) communication, both written and verbal.
A good team player with a service-oriented mindset and a strong sense of responsibility
Working outside normal office hours and weekends/weekday evenings to support events and courses will be required from time to time.

(Duration: 2 years, renewable)

(Applicants who have responded to the previous advertisements need not re-apply.)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

Review of applications will begin as soon as possible and continue until the position is filled.

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